
Mercedes-Benz of Bonita Springs
Bonita Springs, FL
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They made the purchase easy I gave Ken the 3 colors that I would take and the list of options that I had to have. They didn't have any cars matching that but he found me two to c I gave Ken the 3 colors that I would take and the list of options that I had to have. They didn't have any cars matching that but he found me two to choose from at out of state dealers. The car was delivered within a week. The delivery process was first class. Mark demonstrated all the features. More
I had the pleasure of working with sales consultant, Frank DeLuca. The entire process was smooth, efficient and convenient. This was by far the easiest and best experience I have ever had finding and le Frank DeLuca. The entire process was smooth, efficient and convenient. This was by far the easiest and best experience I have ever had finding and leasing a car. His professionalism and great personality were key in making this process enjoyable, in addition to the fact that he drove the car all the way to west palm beach for me! I would highly recommend working with him if you are looking for a great experience! Thank you Frank and the entire Bonita Springs Mercedes team! More
Excellent Service Advisor—Geoff Kaleal Geoff is an outstanding advisor in all respects. He was responsive in scheduling my vehicle, recommending needed services, having the service perform Geoff is an outstanding advisor in all respects. He was responsive in scheduling my vehicle, recommending needed services, having the service performed in a timely manner, and delivery of the car at the agreed upon charges. He is one of the best advisors that I have ever encountered at this and other Mercedes, BMW and Lexus dealerships. More
Ken Lucas was an outstanding help throughout!!! This was the easiest car purchase we have ever encountered. The entire process was done at our home from start to finish. My wife was elated that we w This was the easiest car purchase we have ever encountered. The entire process was done at our home from start to finish. My wife was elated that we weren't sitting in a dealership for 3 or more hours, waiting for the paperwork shuffle. Great job Ken Lucas!!! Thank you! We will be back!!! More
very pleasant buying experience My salesman Ken Lucas was very professional, efficient and friendly as were the other people I dealt with. They were willing to make a fair "deal" wit My salesman Ken Lucas was very professional, efficient and friendly as were the other people I dealt with. They were willing to make a fair "deal" without a lot of hassle. More
Never treated as well, EVER! So happy We couldn't have asked for a better salesman. No pressure, just good old fashioned listening, caring, and wanting to please us, all the while acting We couldn't have asked for a better salesman. No pressure, just good old fashioned listening, caring, and wanting to please us, all the while acting in the most professional manner. Everyone we dealt with acted in a professional manner. Our experience was awesome. More
Douglas Siegel was really helpful in guiding our choice, Mark Bradbury took care to run through the features and Harry Sugarman made the leasing process straightforward. Thank you all. Mark Bradbury took care to run through the features and Harry Sugarman made the leasing process straightforward. Thank you all. More
Leased a 2020 E Class convertible. Superb experience, especially in a time of turbulence with the COVID19 pandemic. Knowledgeable people, fantastic service. No pressure. Good give and t Superb experience, especially in a time of turbulence with the COVID19 pandemic. Knowledgeable people, fantastic service. No pressure. Good give and take. The business office had to redo paperwork because of my Indiana plates and did so quickly and without any fussing. A truly memorable experience. I'd lease/buy another Mercedes there in a minute. Mike Piazza extremely helpful. More
Excellent experience GLE 350 $-Matic New GLE 350 4-Matic My wife and I live in Naples. We first went to the local store. They had a limited selection. We had 2 Mercedes Benz vehicles and New GLE 350 4-Matic My wife and I live in Naples. We first went to the local store. They had a limited selection. We had 2 Mercedes Benz vehicles and were interested in trading into a 2020 new body style and technology. I received a deal offer from the local store with appraisals and went to MB of Bonita Springs Arriving at this Dealership I met Frank De Luca had both vehicles appraised. I found the exact vehicle I wanted. I shared the offer from the local store. Within virtually 5 minutes, Mr. DeLuca negotiated a $5,000.00 better deal on the car I wanted. I do not go to a dealership to shop, negotiate or waste time. I do my own research, decide what I would like to buy, test drive it and get the best deal possible. In fairness, both stores were courteous and pleasant to visit. MB of Bonita and Mr.DeLuca specifically made me feel appreciated, He made this easy and fast with a far better deal. Buying a new car should always be just like this. This dealership "get it" More