Mercedes-Benz of Bonita Springs

A successful acquisition My husband and I had the pleasure to work with Ken Lucas on the purchase of my car. We found Ken to be very professional upon greeting us in the showr My husband and I had the pleasure to work with Ken Lucas on the purchase of my car. We found Ken to be very professional upon greeting us in the showroom. I went to your dealership in the hopes of purchasing a SL Class, but after driving what I thought would be my new car, Ken asked if I would like to drive a different type that literally wowed my husband and I in the showroom! I’m very excited to say that I am now the proud owner of a 2020 Mercedes AMG GT I highly recommend Ken to any perspective car buyers!! Thank You Ken Lucas More

Purchased used Pulled teeth w them for a few days. Eventually we struck a deal. The first salesman and I didn’t get along at all. Went back the next day worked with Pulled teeth w them for a few days. Eventually we struck a deal. The first salesman and I didn’t get along at all. Went back the next day worked with Ken Lucas. He took good care of me and got the number that the other salesman couldn’t. Struck a deal. They owe me a tank of gas since there pump was broken. More

simply The best Even if it was a BMW product from a Mercedes Benz dealer, they took royal care of me. The sales rep Mr Kenneth Lucas is a real pro.From the first cal Even if it was a BMW product from a Mercedes Benz dealer, they took royal care of me. The sales rep Mr Kenneth Lucas is a real pro.From the first call threw signature to the last shakehand. I bought this car over the phone.The price was excellent .15 000$ rebate with only 3 months and 5500miles on the meter.Incredible!!!! Mr Lucas made me feel i could trust him.All the people working there are friendly. SIMPLY THE BEST CAR DEALER I EVER SEEN!!!!! More

Buying a BMW from a Mercedes dealer The outstanding sales Rep (DiMuzio) guided me to a good deal on a fantastic used BMW and then helped on several issues after the sale. The outstanding sales Rep (DiMuzio) guided me to a good deal on a fantastic used BMW and then helped on several issues after the sale. More

Frank is great to work with, provides all the information needed to make an informed decision, and provides 1st class service. Lindsay and Ted Corbin needed to make an informed decision, and provides 1st class service. Lindsay and Ted Corbin More

The Best Mercedes Dealership in Lee or Collier County I cannot say enough good things about the Bonita Springs Mercedes Dealership! Our salesman, Stephen DiMuzio, took such good care of us that we felt l I cannot say enough good things about the Bonita Springs Mercedes Dealership! Our salesman, Stephen DiMuzio, took such good care of us that we felt like we were working with family. He was genuinely interested in helping us find the perfect used car. We never felt pressured or rushed. We had lots of questions, and Stephen is a very knowledgeable Mercedes professional. He kept in touch with us on almost a daily basis to make sure the process was moving along as expected. We bought a 2011 Mercedes E550, one owner, 45,000 miles, and CarFax verified for a fair price. Stephen and Wylly Corria spent extra time just showing us all the bells and whistles and how to use them - invaluable! They both are extremely knowledgeable and experienced in teaching others how to navigate through the Mercedes computer systems. Thank you, Stephen and Wylly for such a pleasant car-buying experience! More

Car Steering Wheel My car had to be tow to Bonita Spring dealership. Zyra (service agent), assist me in every area to ensure my questions were answered. Upon requesting My car had to be tow to Bonita Spring dealership. Zyra (service agent), assist me in every area to ensure my questions were answered. Upon requesting to speak with the mechanic, she asked Carlton to assist me, and he did. This experience placed my mind at ease and I am very please with my agent, Zyra. More

New Car Sales Review in Spring/Summer, 2019 I ordered a 2020 GLS450 and a 2020 AMG GT63 4 Door Coupe from the factory from a salesman who then left the dealership before e in Spring/Summer, 2019 I ordered a 2020 GLS450 and a 2020 AMG GT63 4 Door Coupe from the factory from a salesman who then left the dealership before either car was delivered. The salesman that took over my account, Doug Siegel, was attentive and responsive to my inquiries. When the GLS was delivered it came with different wheels than the one's I had ordered and John Bradley, the sales manager, offered to replace the wheels at no charge, or else give me a discount. I appreciated his offer and chose the discount. John is a very accommodating professional and a credit to the dealership. When both cars were finally delivered, the product concierge, Mark Bradberry, was very helpful in explaining the operation of the technological functions to both my wife and myself - he made it very clear that if we needed follow-up instruction he would be more than happy to again meet with us. My wife has done that and will go back for a third time. if I had to state one constructive criticism it would be that the staff could improve their communications on when factory-ordered cars will ACTUALLY be delivered. Both cars are fantastic and, overall, it has been a very positive experience, and I will not hesitate to recommend MB of BS to my friends. - Doug W, Naples More

Excellent overall experience. Our Sales Consultant Frank Deluca was awesome to work with. There was never any pressure and he was extremely helpful throughout the entire process. Deluca was awesome to work with. There was never any pressure and he was extremely helpful throughout the entire process. More

Top Gun From the time you walk in to buy a car, to the trips to have your car washed,to the annual maintenance, this dealership makes you feel very special From the time you walk in to buy a car, to the trips to have your car washed,to the annual maintenance, this dealership makes you feel very special!!!!. More