
Mercedes-Benz of Bonita Springs
Bonita Springs, FL
Filter Reviews by Keyword
By Type
Showing 2,538 reviews
Geoff Kaleal service consultant is outstanding! Had two cars in for annual maintenance. Geoff did a great job in handling this, making it an easy and fast transaction. The work was completed with Had two cars in for annual maintenance. Geoff did a great job in handling this, making it an easy and fast transaction. The work was completed with no issues. More
Quality Service Total professionalism from start to finish. Their excellent teamwork was thorough and efficient thus saving time for the client. Customer needs a Total professionalism from start to finish. Their excellent teamwork was thorough and efficient thus saving time for the client. Customer needs and comfort with the purchasing process were carefully determined. More
Exceeds your expectations in every way. MB of Bonita Springs is outstanding in every way, exceeding expectations. The whole team is attentive and respectful...customer service is simply the MB of Bonita Springs is outstanding in every way, exceeding expectations. The whole team is attentive and respectful...customer service is simply the best. I would not hesitate to recommend this dealership...simply the best. More
Expected a good experience . . . but it was G R E A T, Every thing at this dealership is MOST IMPRESSIVE (the facility, the general organization, the impeccable cleanliness, the vast inventory, and a Every thing at this dealership is MOST IMPRESSIVE (the facility, the general organization, the impeccable cleanliness, the vast inventory, and a first rate professional staff). It is perfection in action ! My sales representative (Steve) is without a doubt the "star" of this retail auto production. Your "pride" shows well. This from a recently retired sales executive. More
First with the best ! That’s my opinion of Frank and Josh Dunkelberger. Both are extremely responsive to my needs and have great product knowledge. Frank goes above and beyond for my requests and always in Dunkelberger. Both are extremely responsive to my needs and have great product knowledge. Frank goes above and beyond for my requests and always in diplomatic fashion. Additionally, working as a team Josh with all the attention to detail truely rounded out the overall Exceptional experience. Thanks guys ! I’ll be back to buy my third vehicle from you soon ! Sincerely Mark Dombkowski More
Best Dealer I have ever known Everyone from the top on down is the very best. MB Bonita Springs is the very best dealership to deal with for sales, service, and everything else you Everyone from the top on down is the very best. MB Bonita Springs is the very best dealership to deal with for sales, service, and everything else you need from a dealer. From management to sales and service, as well as customer service, they are fantastic. I recommend this dealership to everyone. They are simply the best. More
Top Notch Experience I recently purchased a Mercedes E Class from Mercedes of Bonita Springs and worked with Doug Siegel. The entire process was easy and completely seaml I recently purchased a Mercedes E Class from Mercedes of Bonita Springs and worked with Doug Siegel. The entire process was easy and completely seamless. I'm a buyer located 1000 miles north of the dealership and I already plan to repeat the process in the near future for my next Mercedes purchase. Doug Siegel was easy to work with and more than accommodating of all of my requests. His attention to detail was top notch. I arrived after traveling 1000 miles, inspected and test drove the car and then departed within two hours driving the exact car in the exact condition I was expecting. All was completely as described by Doug via our multiple phone conversations before traveling down. Mercedes Benz of Bonita Springs has my business for life and specifically I'll be working with Doug Siegel. More
First Time Client with Fantastic Experience Buying a Car On 11/9/19 I made my first visit to this dealership. I have purchased many cars in my life time and never had a more pleasant experience buying a ca On 11/9/19 I made my first visit to this dealership. I have purchased many cars in my life time and never had a more pleasant experience buying a car. In less than an hour I drove 2 cars and made a deal. The negotiations were unbelievably easy and quick. I countered the first offer and they came back offering me the deal I requested. I thought the whole process was extremely fair and easy. Even Harry Sugarman, financial consultant, was a pleasure to deal with. I never felt pressured to make a decision. Sales consultants Ken Lucas and Nick Verdile were awesome- extremely professional and made me very comfortable. The car was not ready for delivery so I was given a loaner and Nick as well as Mark Bradberry, product concierge, delivered the car to my home one hour away, a couple days later! Mark spent over an hour explaining every little detail of the car. I am not only in awe of the vehicle I purchased, but also the entire buying experience. I greatly appreciate the top notch service I received- so much so that I look forward to servicing my new vehicle at this dealership and hopefully making another purchase there in the future! Neil More