
Mercedes-Benz of Bonita Springs
Bonita Springs, FL
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New Car Purchase I recently purchased my fourth vehicle from Mercedes Of Bonita. From the moment I walked into the dealership, I was greeted with absolute professional I recently purchased my fourth vehicle from Mercedes Of Bonita. From the moment I walked into the dealership, I was greeted with absolute professionalism. They made my car buying experience an absolute pleasure and enjoyable. My Salesman Frank Deluca assisted me every way possible, and has in depth product knowledge which made it easy for me to choose the vehicle for me. He went above and beyond and does this each and every time I send him customers. He is a great person. I was able to meet management at all levels. The store was extremely busy, but each manager came out to speak with me and made certain I was taken care of. They are consummate professionals. The managing partner Ralph Mesa greeted me and spent a tremendous amount of time explaining how important customer service is to him and his staff. To say Phenomenal would be an understatement! Having purchased cars for thirty years, I can absolutely say no dealership can compare. They are simply the best at every level and I recommend them to every person I know!! More
Best experience by far From start to finish we had a first class experience with the entire team and especially with Frank Deluca. He is professional, courteous, non-pushy a From start to finish we had a first class experience with the entire team and especially with Frank Deluca. He is professional, courteous, non-pushy and a wonderful person to deal with. I will definitely seek his guidance and assistance with my next vehicle in 2020. More
Amazing experience I was browsing online on the Mercedes-Benz of Bonita Springs website. I found a car that I was interested in and found a list of sales people on the w I was browsing online on the Mercedes-Benz of Bonita Springs website. I found a car that I was interested in and found a list of sales people on the website. I ended up picking Frank Deluca and messaged him around 1130 at night. To my surprise he ended up messaging me right back and next thing I know we are on the phone talking at 11:30 PM. I told him about the car I wanted and we set something up for me to meet with him the following day. At 7:30 in the morning the next day he sent me a live video that he recorded of the car. I went in that day and met Frank And eventually ended up making a good deal on the car and purchasing it. I normally go to a different Mercedes-Benz dealer but since my experience at the Bonita Springs Mercedes-Benz I will be doing all my future business there. Frank and the team there were all amazing and went out of their way to satisfy me. If you are planning to purchase a Mercedes-Benz I highly recommend you contact Frank Deluca and go to the Bonita Springs Mercedes-Benz dealership. Jason and Danielle Naples, Florida More
Exceptional experience I had a fantastic experience. Geoff Kaleel was exceptional - friendly and knowledgeable. Carlos & Juergen’s expertise is phenomenal! I would highly re I had a fantastic experience. Geoff Kaleel was exceptional - friendly and knowledgeable. Carlos & Juergen’s expertise is phenomenal! I would highly recommend them to anyone! More
Great service! Very happy with the attention.i received and attention to detail. Will use them again for service. Was treated very professionally! Always positive t Very happy with the attention.i received and attention to detail. Will use them again for service. Was treated very professionally! Always positive to go there! More
Exceptional Service at Mercedes Benz Bonita Springs What outstanding service! Frank DeLuca went above and beyond making the experience exceptionally professional and comfortable. I will defiantly recom What outstanding service! Frank DeLuca went above and beyond making the experience exceptionally professional and comfortable. I will defiantly recommend Frank DeLuca to family & friends, and use him in the future. A++ Service! More
Reliable Very professional in all aspects. Geoff handled the check in kept me abreast of the progress and checked me out without delay. Went the extra mile to Very professional in all aspects. Geoff handled the check in kept me abreast of the progress and checked me out without delay. Went the extra mile to make the appointment easy More
Very HIGHLY Recommended I live in Georgia, and online, I found the exact car that I was looking for at Mercedes-Benz of Bonita Springs. Electronically, I contacted the deale I live in Georgia, and online, I found the exact car that I was looking for at Mercedes-Benz of Bonita Springs. Electronically, I contacted the dealership, and literally within minutes, I received a phone call from Frank DeLuca. Within a few hours, he emailed videos of the automobile to me. Initially, I dreaded the prospect of doing business remotely over the phone, but even though we were over 500 miles apart, Frank - in a very personable way - made the purchase, financing, transport and delivery of the vehicle to me in Georgia an absolute dream. I give Frank and this dealership the 5 stars they truly deserve. More
Exceptional Experience with Extraordinary Staff Coming from Audi, Anthony and David did a spectacular job introducing me to the brand and converting me to Mercedes-Benz. Their knowledge coupled with Coming from Audi, Anthony and David did a spectacular job introducing me to the brand and converting me to Mercedes-Benz. Their knowledge coupled with their expertise and willingness to make a deal is very appreciated by me, more so than I can put into words. Thank you for your thoroughness and all of your expertise. If you don't work with Anthony and David you're leaving money on the table and a great experience with exceptional professionals. More
Friendly and efficient communication Javier was very friendly and polite. He let me know exactly when my car was ready and helped me get set up with the loaner desk. Javier was very friendly and polite. He let me know exactly when my car was ready and helped me get set up with the loaner desk. More