Mercedes-Benz of Buckhead

Had a great experience buying my firstmercedes. Barron my sales professional really helpful thru out the whole process. Janet my product specialist helped me get to know my new car. Thank you! Barron my sales professional really helpful thru out the whole process. Janet my product specialist helped me get to know my new car. Thank you! More

Paula Clark was prepared for our visit with all the details about the car. She was very pleasant and respectful during our negotiations. details about the car. She was very pleasant and respectful during our negotiations. More

I am very happy with the customer service. Super clean waiting area. Regular updates. Service done on time. Super clean waiting area. Regular updates. Service done on time. More

LOVED WORKING WITH ALI MOUSA! He was really great to work with and I can’t wait to start sending him my entire family to gim He was really great to work with and I can’t wait to start sending him my entire family to gim More

Salesperson was good, but once I signed never saw him again. Never got my paperwork, or my temporary license tag from the finance person. I had to go back two days later to get them. again. Never got my paperwork, or my temporary license tag from the finance person. I had to go back two days later to get them. More

Josh Jamison is our service advisor. He is one of the best at this dealership. Always available, efficient, customer service is impeccable. Outstanding and professional He is one of the best at this dealership. Always available, efficient, customer service is impeccable. Outstanding and professional More

My service advisor was great! I was informed of other issues after the initial diagnostics, but Bryanna worked with us to get it resolved. I was informed of other issues after the initial diagnostics, but Bryanna worked with us to get it resolved. More

Service rep. Reginald provided world-class service. Ensured all my concerns were taken care of. Reginald provided world-class service. Ensured all my concerns were taken care of. More

Twice…two times…they held my METRIS hostage for waaaaay more days then necessary. The first time was for a warranty sticker from a recent recall. This time was for a standard service. I would not be this more days then necessary. The first time was for a warranty sticker from a recent recall. This time was for a standard service. I would not be this upset had they had some courtesy to call or email with updates and better response times. I understand there is new ownership from another state who may have kept some of the old crew around but they didn’t keep up with Mercedes quality. Had me going home in an uber economy…from a Mercedes dealership!!! Bring back the courtesy van or give me a like model loaner for allllll services that will take longer than 3 days. This is a work vehicle that you kept more than 2 weeks each time!! Yes, that is unacceptable. Hire me to come to your business to make calls and email updates after hours so people don’t waste 4 hours of their day getting back and forth to your dealership in Buckhead traffic. More