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Mercedes-Benz of Buckhead

Atlanta, GA

4.5
996 Reviews
Call Dealership (404) 846-3500

2799 Piedmont Rd NE

Atlanta, GA

30305

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996 Reviews of Mercedes-Benz of Buckhead

January 21, 2026

I called the same day needing my service A appt and I was warmly greeted by Eli, who took me with no issues! This was after, I contacted RBM Alpharetta and RBM in Sandy Springs. That said they couldn't take More

by Risse2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli
Report | Print
January 21, 2026

People are courteous and kind. Shout out to Joe for going above and beyond to make sure that the experience was fantastic. He explained to me the importance of certain items that n More

by marta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
January 19, 2026

Had a great experience buying my firstmercedes. Barron my sales professional really helpful thru out the whole process. Janet my product specialist helped me get to know my new car. Thank you! More

by hsoorae_86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barron Driskell, Janet Rivera
Report | Print
Jan 21, 2026 -

Mercedes-Benz of Buckhead responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 19, 2026

Paula Clark was prepared for our visit with all the details about the car. She was very pleasant and respectful during our negotiations. More

by ryogle
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paula Clark
Report | Print
Jan 21, 2026 -

Mercedes-Benz of Buckhead responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 19, 2026

I am very happy with the customer service. Super clean waiting area. Regular updates. Service done on time. More

by Davidfmichaels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Andrade
Report | Print
Jan 21, 2026 -

Mercedes-Benz of Buckhead responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

January 17, 2026

LOVED WORKING WITH ALI MOUSA! He was really great to work with and I can’t wait to start sending him my entire family to gim More

by riverajannet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Mousa, Jannet Rivera
Report | Print
Jan 19, 2026 -

Mercedes-Benz of Buckhead responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Buckhead. Please don't hesitate to reach out if there's anything additional we can do for you.

January 14, 2026

Josh Jamison is our service advisor. He is one of the best at this dealership. Always available, efficient, customer service is impeccable. Outstanding and professional More

by Michelle Bowser Woolard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Jamison
Report | Print
Jan 15, 2026 -

Mercedes-Benz of Buckhead responded

Hi Michelle, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

January 14, 2026

Salesperson was good, but once I signed never saw him again. Never got my paperwork, or my temporary license tag from the finance person. I had to go back two days later to get them. More

by Mec24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean Reid
Report | Print
Jan 17, 2026 -

Mercedes-Benz of Buckhead responded

Thank you for your feedback. I would appreciate the opportunity to speak with you about your recent experience with the sales department and the level of customer service you received from your salesperson. Please feel free to email me at (rkaiser@group1auto.com) with your preferred method of contact. I look forward to discussing further. Best Regards,   Roger Kaiser General Manager rkaiser@group1auto.com

January 13, 2026

My service advisor was great! I was informed of other issues after the initial diagnostics, but Bryanna worked with us to get it resolved. More

by Swanky
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna
Report | Print
Jan 15, 2026 -

Mercedes-Benz of Buckhead responded

Hi Swanky, we are glad we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 11, 2026

Service rep. Reginald provided world-class service. Ensured all my concerns were taken care of. More

by Ferguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reginald Moor
Report | Print
Jan 12, 2026 -

Mercedes-Benz of Buckhead responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Buckhead. We are always more than happy to assist you if anything else comes up. Take care!

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