Mercedes-Benz of Columbus

I have had my vehicles serviced with Mercedes of Columbus for over 10 years and have always been impressed with the quality of their service. for over 10 years and have always been impressed with the quality of their service. More

Mercedes of Columbus is always top notch. It does not matter who you are interacting with, everyone is extremely professional. I am writing to praise Elizabeth and one of technicians(so It does not matter who you are interacting with, everyone is extremely professional. I am writing to praise Elizabeth and one of technicians(sorry I don’t remember your name sir). My C250 was making a ticking noise that I thought might be a new noise. I made a quick pit stop into the service area and asked if someone could quickly listen and confirm if the sound is normal. Elizabeth and her tech came out and reassured me it was normal. No fuss. No appointment needed. No $150+ fee to confirm this. It might not have meant much to them but it meant a lot to me. Thank you for your professionalism. Y’all are always top notch. Mercedes of Columbus is the only shop working on my Mercedes. More

Rachelle was so accommodating and your service department keeps me driving Mercedes. Very thorough, but efficient keeps me driving Mercedes. Very thorough, but efficient More

Rachelle is a top nothch Mercedes performer. She is very knowledgeable of the business and a great asset to the Dealership! She is very knowledgeable of the business and a great asset to the Dealership! More

Rachelle is a world class representative. She is knowledgeable, attentive and just an all around pleasant person. She responds to inquiries promptly and professionally! A true gem! She is knowledgeable, attentive and just an all around pleasant person. She responds to inquiries promptly and professionally! A true gem! More

Ms. Evelyn Tolbert provided 5 Star level Customer Advisor support during my recent vehicle purchase. Question's about the vehicle and buy process were answered clearly and timely. This is my second purchase support during my recent vehicle purchase. Question's about the vehicle and buy process were answered clearly and timely. This is my second purchase with Ms Tolbert as the advisor - the same high level of advisor support exhibited a few years back was clearly present with this purchase. Experience and a "Can Do" attitude make a difference. Evelyn Tolbert, Kennedy McDonald and Zerome Lakey are truly 5 Star providers on the Mercedes Benz Columbus team. More

I just wanted to take a moment to express my sincere gratitude to Earnest J., my sales advisor, for making my recent auto purchase such a fantastic experience. From the moment I walked into the dealersh gratitude to Earnest J., my sales advisor, for making my recent auto purchase such a fantastic experience. From the moment I walked into the dealership, I felt comfortable and valued. Earnest went above and beyond to understand my needs and find the perfect vehicle to match. He was incredibly patient, answering all my questions thoroughly and honestly. He never pressured me and made sure I was completely comfortable with every step of the process. His knowledge of the vehicles was impressive, and he took the time to explain all the features and benefits in a way that was easy to understand. What truly set Earnest apart was his dedication to customer satisfaction. He truly went the extra mile to ensure I got the best possible deal and that I was completely happy with my purchase. He even followed up after the sale to make sure everything was going smoothly. This dealership is my preferred choice because they clearly prioritize customer comfort and satisfaction. Earnest J. is a shining example of this commitment, and I highly recommend him to anyone looking for a stress-free and enjoyable car buying experience. Thank you, Earnest, for making my auto purchase amazing! More

The service and customer support are always great. Our questions are answered in a timely manner which allows us to make informed decisions about the vehicle maintenance and repairs. Our questions are answered in a timely manner which allows us to make informed decisions about the vehicle maintenance and repairs. More

The first/initial contact was friendly/responsive and very helpful, most of all very informative, knowledgeable and and again friendly. My next purchase will be with every effort to purchase my next car very helpful, most of all very informative, knowledgeable and and again friendly. My next purchase will be with every effort to purchase my next car with Mercedes Benz of Columbus. It’s a beautiful Christmas gift to my wife. More