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Mercedes-Benz of Columbus

Columbus, GA

Overview
Employees
Reviews
Vehicles
4.8
1,619 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,619 reviews

August 02, 2025

My experience was great. The entire transition was smooth and seamless. Totally satisfied my sales person, Evelyn. She made my experience easy and painless. More

by mwtrooper21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the new vehicle!

August 01, 2025

I always receive excellent customer service every time I go into the Mercedes of Columbus. The staff is so amazing. More

by ayannahenry43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear our team was able to make your experience a great one. We appreciate you choosing us and look forward to the opportunity to help in the future!

July 29, 2025

Excellent service and very competent customer facing Associates. I would definitely recommend this dealership! Thank you! More

by mw13cpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We appreciate your recommendation and look forward to serving you again in the future!

July 24, 2025

Rachelle always takes great care of us, every experience is always top notch. We wouldn't go anywhere else, Thank you More

by gary.hartzell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 19, 2025

"Rachelle was friendly and professional from start to finish. She clearly explained what the B1 service included, how much it would cost, and how long it would take. I was very happy with the service and More

by lorettacooper1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2025 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're delighted to hear that Rachelle provided friendly and professional service, clearly explaining the B1 service details. It's wonderful to know you were happy with the service, and we look forward to welcoming you back for your future car needs. Thank you for choosing us!

July 13, 2025

Mike kept me in the loop with the servicing of my vehicle, and battery replacement. More

by cebennett43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2025 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that Mike was able to keep you informed throughout the servicing of your vehicle and the battery replacement. Providing clear communication and excellent service is important to us. We look forward to assisting you with any future needs!

July 12, 2025

Excellent customer service! !! He was very courteous and made sure we were taken care of. Thanks to his service. More

by storm840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2025 -

Mercedes-Benz of Columbus responded

Thank you for the excellent review! We're thrilled to hear that you received courteous and attentive service. Ensuring our customers are well taken care of is our top priority. We appreciate your feedback and look forward to serving you again in the future!

July 11, 2025

Good morning the service and support was Awesome Service from the staff and driver as well thanks 100.🙏 More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson awesome nice attitude
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Jul 11, 2025 -

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy!

July 03, 2025

Great and straightforward sales service. No hidden surprises. Vehicle priced well. Would buy a vehicle from this dealership again.b More

by Steve P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2025 -

Mercedes-Benz of Columbus responded

Thank you for sharing your positive experience! We're thrilled to hear that you found our sales service straightforward and transparent, with no hidden surprises. We appreciate your trust and look forward to welcoming you back to Mercedes-Benz of Columbus for your future vehicle needs. Safe driving!

July 02, 2025

Easy setup for service, tire placement, precise explanation of work and timing of completion. Very satisfied. More

by KWHAND
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2025 -

Mercedes-Benz of Columbus responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our team provided you with easy setup for service, precise explanations, and timely completion. Your satisfaction is our top priority, and we're delighted to have met your expectations. We look forward to serving you again in the future at Mercedes-Benz of Columbus. Safe travels!

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