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Mercedes-Benz of Durham

Durham, NC

5.0
267 Reviews

110 Kentington Drive

Durham, NC

27713

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267 Reviews of Mercedes-Benz of Durham

October 24, 2024

Enriquez helped me understand my S Class Mercedes and did an excellent job. Excellent service More

by savanah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enriquez
Oct 26, 2024 -

Mercedes-Benz of Durham responded

Savanah, reviews like this give us motivation and help us ensure we provide high-quality care.

October 24, 2024

Enriquez helped me understand my new Mercedes and I left feeling way more comfortable knowing I made the right purchase. More

by Liam
Recommend Dealer
Yes
Employees Worked With
Enriquez
Oct 26, 2024 -

Mercedes-Benz of Durham responded

Liam, thank you for your kind words and this wonderful review!

October 24, 2024

Towed my E63 in and turned out to have internal damage to one of the cylinder heads. They were able to walk me back into the shop and visually show me the damage. I was amazed by the cleanliness of thei More

by DR28
Recommend Dealer
Yes
Employees Worked With
Jeff Wallace, Matt Logan, Cameron Johnson
Oct 26, 2024 -

Mercedes-Benz of Durham responded

Dr28, we are very happy we could provide you with a positive experience!

October 24, 2024

Though I ultimately didn’t buy it, Enriquez helped me look at and understand a Toyota Camry. Overall, I received excellent service! More

by Jana
Recommend Dealer
Yes
Employees Worked With
Enriquez
Oct 26, 2024 -

Mercedes-Benz of Durham responded

Hi Jana! We're so happy we were able to help you out!

October 24, 2024

I got my vehicle washed here and it turned out amazing! Thank you Mercedes-Benz of Durham. More

by averyperkinson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy from Detail
Oct 26, 2024 -

Mercedes-Benz of Durham responded

Averyperkinson2, we are so happy to read such a great review about Mercedes-Benz of Durham!

October 22, 2024

The service manager Cameron Johnson is a genius! He helped get my F150 back on the road! More

by rgury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Johnson
Oct 24, 2024 -

Mercedes-Benz of Durham responded

Hi Rgury! We're so happy we were able to help you out!

October 21, 2024

Professional and patient. This is the only place we will trust with our vehicle. Gabe is always willing to go the extra mile and offers great advice. More

by Oizrop7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Oct 24, 2024 -

Mercedes-Benz of Durham responded

Oizrop7, thank you for your kind words and this wonderful review!

September 17, 2024

Avery was absolutely wonderful! ! She kept me updated throughout the whole process. Will definitely come back again to get my car serviced! More

by tykesha.english
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery
Sep 21, 2024 -

Mercedes-Benz of Durham responded

Tykesha.english, we are glad we could help!

August 28, 2024

Lauren Crossley was incredibly helpful! I would definitely recommend this dealership based on her customer service alone! Absolute Rockstar! Thank you, Lauren! More

by tatiana.h.weiss
Recommend Dealer
Yes
Employees Worked With
Lauren Crossley
Aug 31, 2024 -

Mercedes-Benz of Durham responded

Hello Tatiana.h.weiss, we appreciate you taking the time to leave us this feedback.

July 12, 2024

Avery was great to work with! its very easy to get anything done at this location More

by inspire.spoorthi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery
Jul 13, 2024 -

Mercedes-Benz of Durham responded

Inspire.spoorthi, we are glad we could help!