Mercedes-Benz of El Cajon

Brandon Silva was fast, efficient and knowledgeable as always. In and out in one hour for calibration. always. In and out in one hour for calibration. More

I brought my car in for warranty repairs and factory recall. The process was efficient, and my car was completed as scheduled and was clean upon pick up. recall. The process was efficient, and my car was completed as scheduled and was clean upon pick up. More

I have purchased a vehicle from Mercedes El Cajon a couple times with Sam and he is the most understanding and helpful person there. Very patient and caring and makes sure we always get the best deal a couple times with Sam and he is the most understanding and helpful person there. Very patient and caring and makes sure we always get the best deal and takes great care of us. Definitely always a great experience with Sam. More

First class service management including personal attention to every detail including coordination of services, convenience and pricing. attention to every detail including coordination of services, convenience and pricing. More

If I could give more than 5 stars, I would! Caesar made one of the most unforgettable moments of my life even more special. I was completely shocked when my husband surprised me at the dealers Caesar made one of the most unforgettable moments of my life even more special. I was completely shocked when my husband surprised me at the dealership with my dream car the Mercedes-Benz GLE53 AMG and Caesar looked at me and said, “Seana, there are good moments and bad moments in life… and this is one of the amazing ones.” That alone brought me to tears. He didn’t rush me or brush it off instead, he was so kind and calming and said, “Yes, that’s it… let it out.” He truly understood what this moment meant. From start to finish, Caesar was exceptional. He gave us a full guide of the car, took us on a drive to walk through every feature, helped me choose the perfect color, and made sure I felt excited and confident in every decision. He was never pushy just genuinely invested in making sure I had the best experience possible. He even went above and beyond with a photo shoot setup, complete with a big bow, and brought us to the swag store to pick out some Mercedes merch. I’ve never owned a luxury car before, and Caesar made this feel like a dream come true. If you’re buying a car especially if it’s a Mercedes ask for Caesar. He’s thoughtful, knowledgeable, and truly one of a kind. This wasn’t just a car purchase it was a moment I’ll remember for the rest of my life, and Caesar played such a huge part in that. You don’t meet many people in sales who truly feel like they’re celebrating with you, but Caesar did. His kindness, care, and genuine joy made me feel so seen and valued. I walked away with my dream car, but more than that, I left with the feeling that someone had really gone above and beyond to make that dream come true. I’ll never forget it. Thank you Caesar from the bottom of my heart I hope to be back for the G-Wagon some day 😉 https://vm.tiktok.com/ZNdPhovY7/ More

Bryan is very thorough with his explanations of what I need done. Very honest. Have been his client for years and I trust him. need done. Very honest. Have been his client for years and I trust him. More

Excellent service, zero hassle, professional staff. We bought Mercedes-Benz from the dealership years ago and now we take both of our Mercedes-Benz cars there for maintenance. It is always a pleasure t We bought Mercedes-Benz from the dealership years ago and now we take both of our Mercedes-Benz cars there for maintenance. It is always a pleasure to do business with Mercedes-Benz of El Cajon. More

I have been taking my car for service for a few years and each time my experience with Mercedes at El Cajon location has been wonderful. The service advisor Joshua Childers is very knowledgeable, honest, co each time my experience with Mercedes at El Cajon location has been wonderful. The service advisor Joshua Childers is very knowledgeable, honest, considerate and takes his time to explain the issues and the cost. Joshua is always pleasant with an awesome customer service. He values his customer! Also, Carlos in the front desk of service department is very helpful, polite and pleasant. Thank you so much for AWESOME service always. More

Always top notch service at Mercedes of El Cajon. Anthony arroyo provided great customer service. Definitely recommend! Anthony arroyo provided great customer service. Definitely recommend! More

My service advisor is Cesar Flores. This guy is awesome and will take good care of you and very trustworthy. His communication is very thorough and I never have any concerns when I le This guy is awesome and will take good care of you and very trustworthy. His communication is very thorough and I never have any concerns when I leave my car with him. Good job MBEC! . More