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Mercedes-Benz of Elmbrook
Waukesha, WI
307 Reviews
The International Autos Group is a family owned and operated group of dealerships. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968.
Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry. International Autos features the best of the world's import and domestic manufacturers. With an ever-changing selection, one is sure to find a vehicle that fits their list of wants and needs.
The International Autos Group is one of the largest retailers of new and pre-owned vehicles in the Midwest. Because of this volume, customers can expect not only the finest of luxury selections, but also a volume-based price which may simply not be available at smaller, single location dealerships.
Service customers can expect, and will receive, an excellent experience at all of our award-winning locations. Factory certified technicians, combined with an extensive on-site parts inventory, assure customers that the service their vehicle requires will be performed correctly, on time, the first time. Based upon the customer surveys from the manufacturers, customers' expectations are regularly met or exceeded. This is something we not only strive to do, but have come to live by.
Each location also boasts beautiful customer lounges which include flat screen televisions, Wi-Fi and complimentary snacks and refreshments. We will do what we can to make your time with us enjoyable and convenient. And if it is not in stock, you can pretty much guarantee that it will be there in a matter of days upon request.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 307 reviews
June 21, 2025
Second car I’ve leased from Ivory She’s wonderful professional knowledgeable and fun Jack was very helpful Great service dept professional knowledgeable and fun Jack was very helpful Great service dept More
by CDOLL2
Verified CustomerEmployees Worked With
June 20, 2025
everyone did excellent job, very nice people working , sunny is nice , finance manager very nice sunny is nice , finance manager very nice More
by VJZALA2003
Employees Worked With
June 18, 2025
Great service. I will highly recommend to everyone that is looking for a luxury vehicle I will highly recommend to everyone that is looking for a luxury vehicle More
by RODOLFO.NAVARRO
June 15, 2025
Jim Vanides is the ultimate sales person. His knowledge of the product is limitless and his commitment to the customer is unwavering. His knowledge of the product is limitless and his commitment to the customer is unwavering. More
by FCALFO
June 13, 2025
This is the only dealership you will go to where you will know that they are there for you the entire time. They are not greedy and they will not lose a sale over a couple dollars or even more than a couple know that they are there for you the entire time. They are not greedy and they will not lose a sale over a couple dollars or even more than a couple. Everyone I encountered was so friendly, helpful and authentically genuine. Finance manager Cynthia and Phillip my sales rep - 12/10 More
by MIRIANAYOUKHANA1
Employees Worked With
Phillip and cynthia
June 13, 2025
Good experience - both on the trade and the buy! Worked w Raja - he was well informed about the product & features, and patient with all our questions. The buying experience was low pressure and com Worked w Raja - he was well informed about the product & features, and patient with all our questions. The buying experience was low pressure and comfortable. We have been service customers of Porsche Waukesha (very satisfied) and enjoyed the opportunity to ext the sales side of the dealership. A 5-star experience! More
by JSTREICH58
June 03, 2025
Good sales cycle. Sunny is excellent. Knows the business. Ver professional. Should have gotten better price on buyback. Sunny is excellent. Knows the business. Ver professional. Should have gotten better price on buyback. More
by SHERRYMERTES
Employees Worked With
June 03, 2025
Raj Singh was awesome to work with. . very intelligent and knowledgeable person the service department was very clean and accommodating . very intelligent and knowledgeable person the service department was very clean and accommodating More
by Jane wick
Employees Worked With
June 02, 2025
Mercedes-Benz of Elmbrook is an extremely well run operation. Their customer service and attention to detail is first-rate. "Under promise, and overdeliver" perfectly describes the entire car buying e operation. Their customer service and attention to detail is first-rate. "Under promise, and overdeliver" perfectly describes the entire car buying experience. My sales professional, Jeff Friess knows his product, and represents it very well. Highly recommended. On the next page, the dropdown menu would not let me select 'Porsche Macan 4 EV' More
by CTERSLR
