
Mercedes-Benz of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,978 reviews
Earlier this week, Clyde Rodriguez called me, versus simply texting like most people do; Clyde asked if I was interested in a new vehicle, etc., he was very professional and not pushy at all. I sent Cly simply texting like most people do; Clyde asked if I was interested in a new vehicle, etc., he was very professional and not pushy at all. I sent Clyde two vehicles I was interested in. Without hassle, with haggling, Clyde gave me his very best deal up front, how do I know it was a great deal? Because I have been conducting months of research and monitoring market trends. Throughout the entire process, Clyde was exceptionally professional and responsive to all my inquiries and requests. In short, he exceeded any expectations I've ever had of a salesperson!!!! A+ If you're considering Clyde, rest assured, you won't be disappointed! More
I am so happy to have met Dyan! ! She went above and beyond to help me and make the process easy!! I highly recommend her, she is a firecracker!! ! She went above and beyond to help me and make the process easy!! I highly recommend her, she is a firecracker!! More
Dyan was amazing! ! I can’t say enough great things about her and my experience. From the moment I inquired online to being in person, she made everything seamless. I d ! I can’t say enough great things about her and my experience. From the moment I inquired online to being in person, she made everything seamless. I do need to mention Joey Porter, you rock, thanking you for helping me understand my new vehicle and for going above and beyond by personally washing it when there wasn’t anyone else around to do it. Thank you Dyan and thank you Mercedes-Grapevine. More

Bazal is the best salesperson I have ever dealt with! Professional! Such a pleasure to work with’ Professional! Such a pleasure to work with’ More

Basel provided excellent buying experience. I can’t wait for next upgrade to work with him again! I can’t wait for next upgrade to work with him again! More

Marco was very helpful in finding my new car. He explained all the features in detail and was very thorough. Dealers and dealerships usually get negative reps, but I can say Marco Lopez tried to He explained all the features in detail and was very thorough. Dealers and dealerships usually get negative reps, but I can say Marco Lopez tried to be as honest and transparent with me which was very appreciated. Will definitely be back. More

Very big dealership with many cars , agents very respectful , will get you what you want .§ respectful , will get you what you want .§ More

Avondale dealership found the sub we were looking to purchase. Seamless buying experience and friendly associates. purchase. Seamless buying experience and friendly associates. More
This dealership was phenomenal from the very start. Their customer service, communication, patience, and work ethic is impeccable! Dyan was absolutely amazing! Buying anything with a large price tag is Their customer service, communication, patience, and work ethic is impeccable! Dyan was absolutely amazing! Buying anything with a large price tag is always stressful for me; however, she made the entire process a breeze! I’m from out of state and despite being a state away, she made the process very easy and comfortable. I can’t thank her and the finance director enough for their patience and commitment to helping me find my dream car! More

I had an exceptional experience purchasing my Mercedes Benz from Marco and Clyde! They were phenomenal and extremely professional throughout the entire process. Their attention to detail and dedication to Benz from Marco and Clyde! They were phenomenal and extremely professional throughout the entire process. Their attention to detail and dedication to ensuring I was completely satisfied was impressive. They went above and beyond to make sure I was happy with my purchase. I requested for home delivery and they said "say no more" I highly recommend working with Marco and Clyde for any car buying needs. They truly exemplify excellence in customer service!" Thanks Clyde and Marco I really appreciate and I love my car! More