Mercedes-Benz of Hilton Head

The service advisor, Delano greeted me and was quick in getting everything handled. He explained everything about my car’s service for today. getting everything handled. He explained everything about my car’s service for today. More

Scheduling was very easy . The loaner car , ( an EV) was fascinating , the MB dealer is in a good location . A good experience today with MB . The loaner car , ( an EV) was fascinating , the MB dealer is in a good location . A good experience today with MB . More

Friendly, no pressure sales staff that worked closely with me as the customer. All questions were promptly and straightforward answered. Test drivers were offered and accompanied by Mr. Mike Good who dis with me as the customer. All questions were promptly and straightforward answered. Test drivers were offered and accompanied by Mr. Mike Good who discussed the various options. Introductions were extended to the Sales Manager, Finance Manager, Service Advisor, and Product Concierge that I found to be a nice courtesy. More

Our service advisor Robert Howard was very accommodating. He communicated status and was a pleasure to work with. He communicated status and was a pleasure to work with. More

Hilton Head MB is great. They keep you informed and service advisor Robert is outstanding as he delivers information and services. They keep you informed and service advisor Robert is outstanding as he delivers information and services. More

I’m always willing to talk about good customer service. This MB dealership has great people and service. Never disappoints. This MB dealership has great people and service. Never disappoints. More

Wonderful customer service ,Friendly , helpful staff! !Drive in from Atlanta for this dealership Monica is absolutely the best!! !Drive in from Atlanta for this dealership Monica is absolutely the best!! More

Very best people, and so kind. Car is running great, and loaner was so appreciated Car is running great, and loaner was so appreciated More

My interactions with all of the staff at Mercedes-Benz of Hilton Head have been very positive. They are professional, courteous, and focused on providing great customer service. My Service Advisor during my Hilton Head have been very positive. They are professional, courteous, and focused on providing great customer service. My Service Advisor during my last two appointments, Michael Burns, has been particularly helpful. I really appreciate his focus on doing an excellent job for me...and he is always pleasant and patient with a positive attitude. Also, thank you to Jacqueline Stone for helping me with buy tires during my visit to the dealership in December 2024. I plan to come back for additional services. More

Absolutely the best! Have never been treated so well. Everyone goes out of their way to make sure you know what's happening and concerned for your comfort. Have never been treated so well. Everyone goes out of their way to make sure you know what's happening and concerned for your comfort. More