Mercedes-Benz of Houston Greenway - Service Center

the service adviser was prompt and attentive ---he is also very professional and really knows what's going on also very professional and really knows what's going on More

Service department is very good. Kept me informed throughout the process. Chris P is our advisor and he always does a good job in communication. Kept me informed throughout the process. Chris P is our advisor and he always does a good job in communication. More

This review is for RAFAEL JONES our concierge at Mercedes Benz of Greenway Houston. It’s because of her I continue to go to that location for service. She’s always professional, always smiling and always ki Benz of Greenway Houston. It’s because of her I continue to go to that location for service. She’s always professional, always smiling and always kind and approachable. In fact, any questions we ever have she is always willing to answer. Please recognize her in this review thank you. More

Service Team and Service Rep [ Tolis Vasquez ] ensured that all repairs etc were carried out and notified me of any issues along the way. I always feel that they actually care about their customers and t that all repairs etc were carried out and notified me of any issues along the way. I always feel that they actually care about their customers and too often dealerships are only interest in the sale but not the everyday car problems that happen but with Greenway it is different. For 20 years i drove Range Rovers and never had service quality like this . More

I've been working with Chris P. at Greenway Mercedes dealership for many years now, and I can confidently say he is the most authentic and caring service consultant I’ve ever met. C at Greenway Mercedes dealership for many years now, and I can confidently say he is the most authentic and caring service consultant I’ve ever met. Chris is always friendly, generous with his knowledge, and genuinely committed to taking care of his clients. No matter what the issue is, I always know I’m in good hands with him. His consistent quality of care and dedication make every visit smooth and reassuring. I look forward to working with Chris every time—he truly sets the standard for exceptional service. Chris does a great job at setting expectations from start to finish. No hidden surprises. Makes service visit a breeze! More

When servicing my car, they are always quick to provide loaner, as well as the service done on my car. Jacqueline, my service advisor, is always incredibly professional, kind and communicative, ensuring m loaner, as well as the service done on my car. Jacqueline, my service advisor, is always incredibly professional, kind and communicative, ensuring my service is as stress free as possible. More

I love getting my car serviced at Mercedes greenway, they always take good care of me and make sure everything is to my liking. always take good care of me and make sure everything is to my liking. More

In my experience with the dealership all the staff are extremely helpful , professional and knowledgeable giving a stress free environment. extremely helpful , professional and knowledgeable giving a stress free environment. More

I want to say I drive a hour just to get to this specific location, everytime I come I'm never disappointed. This time my service rep was Victor Albiter, I came in for a check engine light and had to leave i location, everytime I come I'm never disappointed. This time my service rep was Victor Albiter, I came in for a check engine light and had to leave it for service they were out of loaner cars at the time but Victor gave me his word and said he would work on getting me one. The next morning got a call and said come and get your rental, although I told him it didn't need to be a suv he still end up getting us one. Victor kept me updated on my vehicle and 2 days later it was done Great Job Greenway! More

MB Greenway always takes care of me and makes me feel like an important customer. I have full confidence in the service of my vehicle. Brigitt is a remarkable service advisor! like an important customer. I have full confidence in the service of my vehicle. Brigitt is a remarkable service advisor! More