Mercedes-Benz of Kansas City South - Service Center

Michael Harris is a 10 to work with, professional, great communicator and honest. Returned to dealership after four years for an airbag fix. Also, thought I had a lock issue but turned out I did not. Replac communicator and honest. Returned to dealership after four years for an airbag fix. Also, thought I had a lock issue but turned out I did not. Replaced a couple of tires. Was treated with respect and will definitely come back without hesitation to this dealership. A completely different experience from first visit. Huge improvements! More

We were greet by a Rep right away. The car service was done on time as promise. Cody Y and Anthony took good care of us. done on time as promise. Cody Y and Anthony took good care of us. More

Superior service TJ was knowledgeable and attentive to details. He make sure my car was repaired and provided back to me clean. I am pleased with the level of servic TJ was knowledgeable and attentive to details. He make sure my car was repaired and provided back to me clean. I am pleased with the level of service i received More

Fantastic Service Would like to say that Matt Hoover is one excellent Service Advisor. He has always been very attentive to me and always gets the job done in ample ti Would like to say that Matt Hoover is one excellent Service Advisor. He has always been very attentive to me and always gets the job done in ample time. Thank you Matt for all the hard work you do to make my experience and great one. I will definitely keep bringing my Mercedes to this location. I definitely recommend you do the same.. Thank You! A. Gasca More

My service advisor was T.J Altaji.Location is close to My service advisor was T.J Altaji. Location is close to home and I get great service. My advisor is very helpful and prompt. Recommend this dealershi My service advisor was T.J Altaji. Location is close to home and I get great service. My advisor is very helpful and prompt. Recommend this dealership and advisor very highly. More

Always well taken care of John always takes very good care of my needs. I can rely on him to be honest, prompt and forthcoming. I never feel pressured or taken advantage of whe John always takes very good care of my needs. I can rely on him to be honest, prompt and forthcoming. I never feel pressured or taken advantage of when dealing with him. More

Cody was very prompt and responsive Basic service and Cody treated me like I was having a major service. Great communication! I would recommend Mercedes Benz of KC to all. Keep up t Basic service and Cody treated me like I was having a major service. Great communication! I would recommend Mercedes Benz of KC to all. Keep up the good work Cody. More

MBKC experience Outstanding service. Prompt, on time when promised, courteous, white glove treatment. I was also very appreciative of their efforts to accommodate m Outstanding service. Prompt, on time when promised, courteous, white glove treatment. I was also very appreciative of their efforts to accommodate my busy work schedule when setting this appointment time. More

Always a great experience from beginning to end. We’ve purchased three vehicles and al of them have been serviced by MBKC exclusively. Wouldn’t have anyone else care for them. purchased three vehicles and al of them have been serviced by MBKC exclusively. Wouldn’t have anyone else care for them. More

I wouldn’t even consider anyone else servicing my car. The service advisors, technicians, mechanics and staff are professional in a spotless customer friendly facility. The service advisors, technicians, mechanics and staff are professional in a spotless customer friendly facility. More