Mercedes-Benz of Kansas City South - Service Center

Top Notch Service I have had nothing but great, outstanding service at MB. From the day I bought my E350, I have had the best of service and assistance. From Ralph to M I have had nothing but great, outstanding service at MB. From the day I bought my E350, I have had the best of service and assistance. From Ralph to Matt, I cannot day enough about this dealership. I live up by the KCI and it is worth the drive to get my car serviced at this location. More

Great Service I am very pleased with the way I am treated. They fixed my left side mirror in minutes after I just turned up. My recent service appoint with Matt cou I am very pleased with the way I am treated. They fixed my left side mirror in minutes after I just turned up. My recent service appoint with Matt couldn’t have gone better. More

Matt Hoover went out of his way on New Year’s Eve to fix my tilt steering issues. The man in parts is awesome also. my tilt steering issues. The man in parts is awesome also. More

The staff provided great customer service. Service Advisor is very friendly, knowledgeable and ensure your vehicle is properly serviced in accordance with Mercedes Benz recommendations and main Service Advisor is very friendly, knowledgeable and ensure your vehicle is properly serviced in accordance with Mercedes Benz recommendations and maintenance standards. A very professional service department. More

Matt Hoover/John Doolittle and Team are always A pleasure! I have had my 2017 C43 Serviced there since I bought it June of 2017. Always an Great Experience. The whole experience is always great from the Serv I have had my 2017 C43 Serviced there since I bought it June of 2017. Always an Great Experience. The whole experience is always great from the Service Drive Reps to the Service Writer. Thank you so much! More

My ML 350 had a recall on a steering column bolt. Matt was the service rep that helped me with this issue. I dropped my car off early in the AM and was told it would take most of the day to fix the issue. was the service rep that helped me with this issue. I dropped my car off early in the AM and was told it would take most of the day to fix the issue. Matt was very efficient and pleasant to work with. He kept me updated about the progress as well. Very politely perdon More

The service department is exceptional and patient with explaining repair options and clearly the costs. John the manager is involved with the process on every vehicle, and you can tell he truly cares abo explaining repair options and clearly the costs. John the manager is involved with the process on every vehicle, and you can tell he truly cares about the customer. Thank you Mercedes of KC More

I have had my cars serviced at this dealership and all experience with my service advisor Matt Hoover and the employees has been excellent. Highly recommend this dealership. experience with my service advisor Matt Hoover and the employees has been excellent. Highly recommend this dealership. More

Ahmed "TJ" Altaji - Outstanding Customer Service. He went way above and beyond. Truly the best service I have received from a dealership and Mercedes Benz of KC is amazing so the bar is set extremely high! way above and beyond. Truly the best service I have received from a dealership and Mercedes Benz of KC is amazing so the bar is set extremely high! Devoted loyal customer - earned for life!! More

Ahmed "TJ" Altaji is great, dealer service is excellent! I have three Mercedes-Benz S-Class sedans that are serviced at this dealership. I have always received excellent service from my service advisor, Ahme I have three Mercedes-Benz S-Class sedans that are serviced at this dealership. I have always received excellent service from my service advisor, Ahmed "TJ" Altaji. There have been times when the work was not performed well, or sometimes when it has taken 3 tries to get the work done well, but they have always made up for the error and owned up for it. I highly recommend this dealership. More