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Mercedes-Benz of Los Angeles

Los Angeles, CA

4.6
1,533 Reviews

1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,533 reviews

October 03, 2025

They answered all my questions and accommodated all my requests. Ian was a great service advisor. More

by S T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Brown
Oct 06, 2025 -

Mercedes-Benz of Los Angeles responded

It was our privilege to serve you at Mercedes-Benz of Los Angeles! Thanks for the shout-out to Ian!

October 02, 2025

Mercedes Benz of Los Angeles has great customer service. My salesman was Juan Galindo and he found me the perfect car! More

by Terriweathers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan, Galindo, Marouan Mossadaq
Oct 02, 2025 -

Mercedes-Benz of Los Angeles responded

Hi Terri! Thank you for choosing Mercedes-Benz of Los Angeles! We're so happy Juan could help you find the perfect car. Safe travels ahead!

October 01, 2025

My last experience with downtown LA motors was with the service department. My service advisor is Jerry Dilanchiyan, and he's always been great. He's very thorough, professional and attentive. It's only b More

by Cynsco0325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jirayer Dilanchiyan
Oct 02, 2025 -

Mercedes-Benz of Los Angeles responded

Thank you for trusting Jerry and the team with your service needs! We appreciate your business and will be sure to pass your kind words along to him. See you next time at Mercedes-Benz of Los Angeles!

October 01, 2025

Kevin is the best salesperson—he remembers my preferences year after year, and always gets me the best offers! He’s truly one of the most thoughtful people I have had the pleasure of doing business with in t More

by shoyoungchang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kim
Oct 02, 2025 -

Mercedes-Benz of Los Angeles responded

Thank you for sharing your exceptional feedback about Kevin and for your continued trust in us! We look forward to many more years of partnership with you here at Mercedes-Benz of Los Angeles!

October 01, 2025

Habib Amla is always amazing! I highly recommend him, I’ve been doing business with him for 20 years. More

by chrisgalleg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Galo Sanjinez , Habib Amla, Craig Settles
Oct 02, 2025 -

Mercedes-Benz of Los Angeles responded

Thank you for your review and for choosing Habib to do business with for the past 20 years! We appreciate your support and recommendation, and we hope to see you again at Mercedes-Benz of Los Angeles. Have a great day!

September 30, 2025

The best MB dealership I have been with excellent customer service and precise car service More

by 123123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jirayer Dilanchiyan
Oct 01, 2025 -

Mercedes-Benz of Los Angeles responded

This means a lot to us! Thanks for the stellar review; we'll see you next time at Mercedes-Benz of Los Angeles!

September 29, 2025

I had the pleasure of working with Vivian on a deal from out of state(I’m in Illinois) for an S560. Everything was great!! She was amazing start to finish, we worked the deal with her sending me videos and More

by Timothy.greifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vivian (Sales Associate), Craig Settles
Sep 30, 2025 -

Mercedes-Benz of Los Angeles responded

Timothy, thank you for sharing your experience with Vivian and our team at Mercedes-Benz of Los Angeles. We are thrilled to hear that everything went seamlessly. Enjoy your S560, and if you ever find yourself in need of assistance again or ready for your next Mercedes-Benz, we'll be here! Safe travels!

September 27, 2025

The warmth and friendliness of the people here truly stands out. I wholeheartedly recommend the DTLA dealership for anyone looking for a supportive and welcoming experience. More

by Johnathan kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted & Daniel
Sep 29, 2025 -

Mercedes-Benz of Los Angeles responded

Thank you for recommending Mercedes-Benz of Los Angeles, Johnathan! We are glad to hear that you were impressed by our friendly and welcoming team.

September 25, 2025

They're friendly, professional, welcoming. Ivan my customer service representative was great. He was extremely helpful. My car had a problem he drove the car and explained patiently what was More

by taraneh_sbt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Velasco
Sep 25, 2025 -

Mercedes-Benz of Los Angeles responded

Thank you for your fantastic review of Ivan and our team! We appreciate your feedback and five-star rating! - Mercedes-Benz of Los Angeles

September 25, 2025

Amazing service and speed and communication. They make sure things are done right the first time. More

by jp.pecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tino Eyvazian
Sep 26, 2025 -

Mercedes-Benz of Los Angeles responded

Your review means a lot to us at Mercedes-Benz of Los Angeles. We pride ourselves on thorough, timely service and are glad it shows!

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