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Mercedes-Benz of Los Angeles

Los Angeles, CA

Overview
Reviews
4.6
1,537 Reviews
Call Dealership (213) 748-8951
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1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,537 reviews

October 25, 2025

Overall, it was a good experience and a reasonable payments of the service. I will revisit sometime later. More

by chjohn9610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cohen
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Oct 27, 2025 -

Mercedes-Benz of Los Angeles responded

We are grateful for your feedback and look forward to serving you again at Mercedes-Benz of Los Angeles. See you next time!

October 23, 2025

Frank is a fantastic service advisor. Highest marks. He was proactive and followed up often. More

by joelmcn94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
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Oct 23, 2025 -

Mercedes-Benz of Los Angeles responded

We love to hear that! Thanks for your trust in Frank and the team at Mercedes-Benz of Los Angeles. We'll see you next time!

October 14, 2025

I am loyal to Mr. Mercedes Varouj Narghizian, he has always provided the best sales experience! More

by eddie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Varouj Narghizian
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Oct 15, 2025 -

Mercedes-Benz of Los Angeles responded

Your trust and loyalty in Varouj and the Mercedes-Benz of Los Angeles team is much appreciated, Eddie! Thanks for the kind words and five stars!

October 14, 2025

I brought the dat to the shop for onetime service a d reported the 2 issues. Being a dealer service shop, their diagnostic tool should be advanced and can pull a onetime report for all errors or faulty More

by Mslynasm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Velasco
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Oct 15, 2025 -

Mercedes-Benz of Los Angeles responded

Hello, thank you for sharing your experience with us. We’re sorry to hear about the confusion regarding the diagnostic scans and understand your frustration. Our goal is always to provide transparent and efficient service. Please feel free to reach out to me directly, at your convenience. I’d appreciate the opportunity to discuss your concerns further and work toward a better experience in the future. Thank you, Tim Endo - Service Director - tendo@dtlamotors.com

October 03, 2025

They answered all my questions and accommodated all my requests. Ian was a great service advisor. More

by S T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Brown
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Oct 06, 2025 -

Mercedes-Benz of Los Angeles responded

It was our privilege to serve you at Mercedes-Benz of Los Angeles! Thanks for the shout-out to Ian!

October 02, 2025

Mercedes Benz of Los Angeles has great customer service. My salesman was Juan Galindo and he found me the perfect car! More

by Terriweathers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan, Galindo, Marouan Mossadaq
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Oct 02, 2025 -

Mercedes-Benz of Los Angeles responded

Hi Terri! Thank you for choosing Mercedes-Benz of Los Angeles! We're so happy Juan could help you find the perfect car. Safe travels ahead!

October 01, 2025

My last experience with downtown LA motors was with the service department. My service advisor is Jerry Dilanchiyan, and he's always been great. He's very thorough, professional and attentive. It's only b More

by Cynsco0325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jirayer Dilanchiyan
Report | Print
Oct 02, 2025 -

Mercedes-Benz of Los Angeles responded

Thank you for trusting Jerry and the team with your service needs! We appreciate your business and will be sure to pass your kind words along to him. See you next time at Mercedes-Benz of Los Angeles!

October 01, 2025

Kevin is the best salesperson—he remembers my preferences year after year, and always gets me the best offers! He’s truly one of the most thoughtful people I have had the pleasure of doing business with in t More

by shoyoungchang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kim
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Oct 02, 2025 -

Mercedes-Benz of Los Angeles responded

Thank you for sharing your exceptional feedback about Kevin and for your continued trust in us! We look forward to many more years of partnership with you here at Mercedes-Benz of Los Angeles!

October 01, 2025

Habib Amla is always amazing! I highly recommend him, I’ve been doing business with him for 20 years. More

by chrisgalleg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Galo Sanjinez , Habib Amla, Craig Settles
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Oct 02, 2025 -

Mercedes-Benz of Los Angeles responded

Thank you for your review and for choosing Habib to do business with for the past 20 years! We appreciate your support and recommendation, and we hope to see you again at Mercedes-Benz of Los Angeles. Have a great day!

September 30, 2025

The best MB dealership I have been with excellent customer service and precise car service More

by 123123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jirayer Dilanchiyan
Report | Print
Oct 01, 2025 -

Mercedes-Benz of Los Angeles responded

This means a lot to us! Thanks for the stellar review; we'll see you next time at Mercedes-Benz of Los Angeles!

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