
Mercedes-Benz of Los Angeles
Los Angeles, CA
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My last experience with downtown LA motors was with the service department. My service advisor is Jerry Dilanchiyan, and he's always been great. He's very thorough, professional and attentive. It's only b service department. My service advisor is Jerry Dilanchiyan, and he's always been great. He's very thorough, professional and attentive. It's only because of Jerry that I keep coming back to downtown LA Motors. More
Kevin is the best salesperson—he remembers my preferences year after year, and always gets me the best offers! He’s truly one of the most thoughtful people I have had the pleasure of doing business with in t year after year, and always gets me the best offers! He’s truly one of the most thoughtful people I have had the pleasure of doing business with in the past 15+ years. More
I had the pleasure of working with Vivian on a deal from out of state(I’m in Illinois) for an S560. Everything was great!! She was amazing start to finish, we worked the deal with her sending me videos and out of state(I’m in Illinois) for an S560. Everything was great!! She was amazing start to finish, we worked the deal with her sending me videos and pictures as requested with everything and anything. She also set up the shipping of the vehicle to me. All was great! I highly recommend Benz of LA along with VIVIAN as your sales associate. She was phenomenal! Thank you for a great experience! My next Mercedes I will start with Vivian in hopes of having a transaction similar to this one! More
The warmth and friendliness of the people here truly stands out. I wholeheartedly recommend the DTLA dealership for anyone looking for a supportive and welcoming experience. stands out. I wholeheartedly recommend the DTLA dealership for anyone looking for a supportive and welcoming experience. More
They're friendly, professional, welcoming. Ivan my customer service representative was great. He was extremely helpful. My car had a problem he drove the car and explained patiently what was Ivan my customer service representative was great. He was extremely helpful. My car had a problem he drove the car and explained patiently what was the problem. He was extremely helpful, professional and knowledgeable. More