Mercedes-Benz of Lubbock

Great customer service. Monty Ebeling said the car would be finished in a couple hours and it was finished ahead of time. The service staff are always helpful and friendly be finished in a couple hours and it was finished ahead of time. The service staff are always helpful and friendly More

Excellent prompt service! Excellent Service Excellent Staff. Appreciate the communications about the diagnoses. Price was good for the quality of work. Car was cleaned and det Excellent Service Excellent Staff. Appreciate the communications about the diagnoses. Price was good for the quality of work. Car was cleaned and detailed at the end of service ! More

Fantastic Experience This was our first Mercedes experience. How exciting, our Sales Representative was fantastic, When you buy a Mercedes, you are treated like Royalty, This was our first Mercedes experience. How exciting, our Sales Representative was fantastic, When you buy a Mercedes, you are treated like Royalty, such was our experience with Alderson European Motors in Lubbock, very professional, explained everything, countless hours with us, to make sure everything was top notch. From finding our magnificent car to delivery, the small touches Like the Bow, oh my gosh, I just loved it. Our Mr. Rafael Romay-Leonardi, was absolutely brilliant, because of him and our treatment we are going to be repeat clients. I felt like we were in another world, My husband has waited over 40 years, and this did not disappoint . I want to thank Mr. Rafael for making this purchase so special for my husband. More

Service of E350 Mercedes Customer service was excellent; Monte Ebeling was courteous and helpful as always. He kept me informed during the day on the progress of service to my Customer service was excellent; Monte Ebeling was courteous and helpful as always. He kept me informed during the day on the progress of service to my vehicle. A loaner vehicle was provided to ensure that I was not inconvenienced during the service process. More

Excellent service Monte Eberling promised my car would be ready after lunch and it was available by 10:30 am. Very pleased with the staff and the service. Monte Eberling promised my car would be ready after lunch and it was available by 10:30 am. Very pleased with the staff and the service. More

Great service and friendly people at Alderson Mercedes. Monte Ebeling does a great job with his team. Thank you Monte for the great care you provide to our vehicles and friendly people at Alderson Mercedes. Monte Ebeling does a great job with his team. Thank you Monte for the great care you provide to our vehicles. More

Great service I have been dealings with Mercedes Benz for many years. I have always been treated great and have always satisfied with the service provided! Thank yo I have been dealings with Mercedes Benz for many years. I have always been treated great and have always satisfied with the service provided! Thank you! More

Service Very responsive and thorough. Monte stayed in touch and kept me up to speed on what was needed to be done on my vehicle. Appreciate all the help! Very responsive and thorough. Monte stayed in touch and kept me up to speed on what was needed to be done on my vehicle. Appreciate all the help! More

Another great experience with Monte Ebeling and his crew! As always, I was reminded of my appointment giving me time to make changes. My loaner was waiting on me when I arrived and Saturday morning my Mercede As always, I was reminded of my appointment giving me time to make changes. My loaner was waiting on me when I arrived and Saturday morning my Mercedes was waiting to be picked up. I received a call from Monte reviewing specifics to address during the service call. Couldn't get any better. More

Experience at Alderson Motor Lubbock Texas I have taken my Mercedes for scheduled preventive maintenance and have had excellent service maintenance care on the car. Monty Ebling is a very per I have taken my Mercedes for scheduled preventive maintenance and have had excellent service maintenance care on the car. Monty Ebling is a very personable gentleman and his receptionist makes it very easy to schedule an appointment. Monty will let us know what the crew find wrong before anything is done to the car. Very good customer service from the staff;. I will recommend the service department More