Mercedes-Benz of Manchester

Comfortable and quick service Brought in my C300 because of a recall service. My service advisor was great and personable. Dropped my car at 8am and was out by 9:30. They have a wo Brought in my C300 because of a recall service. My service advisor was great and personable. Dropped my car at 8am and was out by 9:30. They have a work desk at the waiting lounge which was useful for me. More

Outstanding Frank the sales manager and Chris the salesman helped us purchase a new Mercedes with ease and comfort under usual and difficult circumstances. They Frank the sales manager and Chris the salesman helped us purchase a new Mercedes with ease and comfort under usual and difficult circumstances. They turned Illinois residents into NH customers. Chris especially went above and beyond in his assistance with us that made the transaction possible. More

Lied about needed repairs Recommend a tiered be replaced due to shimmy. Went to a different independent repair location for an estimate. They showed us the tie rod with the veh Recommend a tiered be replaced due to shimmy. Went to a different independent repair location for an estimate. They showed us the tie rod with the vehicle on the lift and why it was fine. They performed a road force balance and now it drives like new. $450+ dollars less. It’s a scam, be careful. More

Great, quick service My car’s trunk wasn’t closing so the convertible top wasn’t working. They diagnosed the problem quickly as a broken trunk latch & had my vehicle read My car’s trunk wasn’t closing so the convertible top wasn’t working. They diagnosed the problem quickly as a broken trunk latch & had my vehicle ready the same day. More

Lisa was lovely. I made an appointment to test drive a car with Lisa DiBenedetto and ended up buying the car. She was professional, knowledgeable and very pleasant to I made an appointment to test drive a car with Lisa DiBenedetto and ended up buying the car. She was professional, knowledgeable and very pleasant to deal with. I was impressed with her expertise with the brand and her ability to answer all my questions. She walked me through the process effectively and efficiently. I really appreciated her ability to ensure I walked away with my car that very day. She has followed up with me and is expediting a key issue for me. I felt very comfortable with Lisa. She was direct and clear. I enjoyed working with her to buy the car. The finance manager was great and did an outstanding job. I was impressed with his skills as well. More

Tire leak Jon was excellent in keeping me appraised of the progress, gave me options for repair. They fit this repair in and Jon was excellent! Good service exp Jon was excellent in keeping me appraised of the progress, gave me options for repair. They fit this repair in and Jon was excellent! Good service experience More

Excellent service Friendly staff and prompt service. I went in for a recall and was on my way home in an hour and a half including car wash and vacuum. Friendly staff and prompt service. I went in for a recall and was on my way home in an hour and a half including car wash and vacuum. More

Worst car buying experience ever!!!!! Worst car buying experience ever! Very deceiving company! Prime group has the worst customer service and should not be in the industry! Typical lies a Worst car buying experience ever! Very deceiving company! Prime group has the worst customer service and should not be in the industry! Typical lies and deception! Will never ever do business with prime or it’s affliates again and will recommend to everyone I know not to as well! Hope prime goes out of business! Don’t do business with this company. 2017 vehicle full of scratches and would not stand behind sale!!!!! More

Good speedy service Nothing eaento say here. They took me in well. Inspected and fixed my car. Prive was more than expected for fix hut whatever. That is it. Also, I h Nothing eaento say here. They took me in well. Inspected and fixed my car. Prive was more than expected for fix hut whatever. That is it. Also, I have no idea whi I worked with so I picked everyone in service More

Top EffortEffort This Manchester location is very personable and go out of their way to please. I always get a loaner car when needed, so I can go about my day. The pe This Manchester location is very personable and go out of their way to please. I always get a loaner car when needed, so I can go about my day. The people there really work hard and it shows. More