Mercedes-Benz of Marietta - Service Center

Service had its opportunities as assigned service advisor went out on vacations and this caused interruptions in communications. I had to constantly follow up for 2 days with no answer until I had to call t went out on vacations and this caused interruptions in communications. I had to constantly follow up for 2 days with no answer until I had to call the respective manager who responded within an hour. This seemed to be an omission in communication but resulted in unnecessary uncertainty specially when I was expecting a doagnostic on same day (Monday) and it was not until Thursday when I got a response. More

As expected the customer service here is exceptional. What makes it personable and keeps my loyalty is my service advisor Dexter. I feel that Dexter puts me as a customer first. He truly serves as an adv What makes it personable and keeps my loyalty is my service advisor Dexter. I feel that Dexter puts me as a customer first. He truly serves as an advisor, as he is always honest, gives tailored recommendations, and does a great job explaining (as I don’t know the intricacies of my vehicle’s inner workings). 10 out of 10. I would recommend. More

Very nice dealership, very clean, the people are very friendly and the service is nice, my only complaint is that if you’re vehicle is in for service, you have to wait for hours, without being offered a friendly and the service is nice, my only complaint is that if you’re vehicle is in for service, you have to wait for hours, without being offered a loaner, which would make things a lot easier. More

I’m having the same issue I had before i brought it in. I wasted $8,400 and my van still doesn’t run. Do not service your vehicle here! I wasted $8,400 and my van still doesn’t run. Do not service your vehicle here! More

We had a very pleasant service experience. Our service advisor took care of everything for us and was very attentive to our needs. He kept us informed of progress by text message and the car Our service advisor took care of everything for us and was very attentive to our needs. He kept us informed of progress by text message and the car was completed on-time and within the estimated amount. More

Well very professional and when they say their going to do something they do and very friendly staff… do something they do and very friendly staff… More

I love this dealership! The professionalism of the staff and quality of the service makes it my go to for my SUV. The professionalism of the staff and quality of the service makes it my go to for my SUV. More

I always have a great experience when I take my car into Mercedes-Benz of Marietta, Georgia from the moment the tenant comes and ask my name with a smile to the professionalism that I get from my associates Mercedes-Benz of Marietta, Georgia from the moment the tenant comes and ask my name with a smile to the professionalism that I get from my associates on my problem, and how they’re going to look at my car. It’s always ready when they say that it will be and always explain what happened With my car and what was the fix for it always a great experience. Thank you Mercedes of Marietta Georgia. More

I have been servicing my vehicles at Marietta Mercedes for about seven years. I am absolutely satisfied with the services being provided. Nothing short of excellence, and I have recommended the dealershi for about seven years. I am absolutely satisfied with the services being provided. Nothing short of excellence, and I have recommended the dealership to a couple of my family members. More

Got me in and out in 90 minutes. No surprises with the coat of service. No surprises with the coat of service. More