Mercedes-Benz of Marin

Wonderful Experience with Jerry Malone at Mercedes of Marin My husband and I recently had the absolute pleasure of meeting and working with Jerry Malone at Mercedes of Marin! Simply stated, Mr. Malone is wonder My husband and I recently had the absolute pleasure of meeting and working with Jerry Malone at Mercedes of Marin! Simply stated, Mr. Malone is wonderful. After arriving at Mercedes of Marin, we were soon greeted by Mr. Malone. Within moments, we could tell that he was exactly the person we needed to assist us in finding the perfect Mercedes. He listened carefully as we described what we were looking for (and when I say he listened carefully, I mean this sincerely – he truly heard and understood what we both needed and wanted in a car), took the time to ask the right questions to understand our style, and matched us with the most lovely Mercedes. During our time with Mr. Malone and as we moved through the purchase process, we became aware of how extraordinarily knowledgeable he is of the Mercedes brand. As Mr. Malone spoke with us, we observed his kindness and thoughtfulness. He is very both personable and professional, operating in a completely customer/client centric manner. We enjoyed watching the interactions between Mr. Malone and his colleagues. The camaraderie and mutual respect between the Mercedes of Marin team is remarkable. Every person with whom we interacted was extremely polite and made us feel at home. Mr. Malone created a superb experience for us at Mercedes of Marin! We feel privileged to have met and worked with Mr. Malone and we look forward to working with him again in the future. Jerry Malone comes with our utmost recommendation to anyone considering the purchase of a Mercedes – he will make the entire experience wonderful and will surpass even the highest of expectations! Kindest regards, Emily and Reed Milnes More

Needed help with my driver side mirror and inf for a new ca While backing up, I hit a pole and broke the driver side mirror. James Camino, fixed the mirror and straighten out the frame. Great work and no char While backing up, I hit a pole and broke the driver side mirror. James Camino, fixed the mirror and straighten out the frame. Great work and no charge. Follow-up service is why I continue to buy Mercedes. Jerry Malone helped me with features of the large selection of cars. The information obtained is valuable in deciding my next car. He is aware of my special needs for a car that will fit in my garage and difficult steep driveway. More

Bought Pre-Owned C300 My salesman Jerry has helped me 3 times before and once again he got me the best possible deal on a pre-owned car and a good price on my 2012 C 250. My salesman Jerry has helped me 3 times before and once again he got me the best possible deal on a pre-owned car and a good price on my 2012 C 250. Outstanding service and made buying a pleasure. More

Excellent service Jerry Malone is great. Funny, friendly and helpful. We were looking for a "rarely available" gently used station wagon. For 6 months Jerry Malone Jerry Malone is great. Funny, friendly and helpful. We were looking for a "rarely available" gently used station wagon. For 6 months Jerry Malone kept us posted on each wagon he got, until he found the right one. He held one while we drove to see it, sent us forms to fill out so the paperwork went more quickly and was thorough and professional. We completed all the forms with Millie Hu - thorough, efficient and friendly. Now he's on the hunt for a gently used C coupe. Great dealership, low key and no pressure More

Again....wonderful experience!! Wonderful service and environment .... without pressure at all... Our second car purchase with Mr. Malone who is always extremely pleasant and profess Wonderful service and environment .... without pressure at all... Our second car purchase with Mr. Malone who is always extremely pleasant and professional. Also dealt with Mary the Finance Manager who made the final process easy and smooth! Great team! Nicolo More

Great professional service I was looking for a used car and Jerry found a perfect car for me. Can't wait to drive it. Thank you for great service. I was looking for a used car and Jerry found a perfect car for me. Can't wait to drive it. Thank you for great service. More

Best buying experience By far the best car buying experience I have had. The dealership was great throughout the entire process. Special thanks to Jerry Malone, Mary Flinn By far the best car buying experience I have had. The dealership was great throughout the entire process. Special thanks to Jerry Malone, Mary Flinn & Stephen Prasompetch More

Outstanding service Mr Jerry Malone & his team have, for a second time, exceeded my expectations. While the Mercedes brand represents luxury, true luxury is having a repr Mr Jerry Malone & his team have, for a second time, exceeded my expectations. While the Mercedes brand represents luxury, true luxury is having a representative respect one’s time & wishes. Professional, exceedingly polite & beyond helpful. More

Second purchase at this dealership. This is my second purchase of a vehicle at Mercedes- Benz of Marin with the help of Jerry Malone. Jerry was low pressure and very knowledgeable on bot This is my second purchase of a vehicle at Mercedes- Benz of Marin with the help of Jerry Malone. Jerry was low pressure and very knowledgeable on both occasions. He help me find the car that was right for my needs and walked me through the best options for my financing. I would recommend to see Jerry Malone if you are shopping for a Mercedes Benz! More

Top Class Buying experience, deliver the car to my house! This dealership has genuine staff. From the sales team to finance department, I was treated with upmost respect! The day I came in to buy my CPO C300, This dealership has genuine staff. From the sales team to finance department, I was treated with upmost respect! The day I came in to buy my CPO C300, TK and Price from the sales team already had the car ready for me to test drive and answered all my questions. Then we move on to signing paper at the finance department. I must give a Big thank you to Milly who go through all the financing details to me and my wife. Her patience and friendliness gave us the confidence to finalize the deal. We were not pressure in any way to buy add on service like other dealership we've been to, everything went smoothly. When I took delivery of my car after paying, TK notice a noise coming from the front so he had a tech to look at it, and ask us to wait a bit... honestly I did not even notice it myself. As soon as the tech look at it, Price updates us what the problem was and explain how long it will take. It was Sat afternoon, there were a lot of customer and not enough master tech who can fix the problem until next Monday. So without me asking, TK and Price offer me a free 2018 GLS 450 loaner to drive back home and promise to deliver my car to my house + pick up the loaner at no cost when finish. TK even fill up the loaner before letting me go. Two days later, they call me to setup a time to deliver my car, and by Wed they really follow through and deliver my car to my doorstep! I even test drove with the delivery person to confirm its fixed. I did not pay anything for the loaner nor the delivery! TK even follow up with me over the phone to confirm I am satisfy. This whole car buying experience is just impressive! Top class service from MB of Marin!!! Definitely earned my trust! More