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Mercedes-Benz of Marin

San Rafael, CA

4.8
421 Reviews

540 Francisco Blvd W

San Rafael, CA

94901

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421 Reviews of Mercedes-Benz of Marin

June 07, 2025

Professional, friendly, clean, accommodating as always! I shared with my daughter that I have been coming here since 1988! Crazy how I live in SF but prefer Marin. Thank you for always welcoming me and mak More

by margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick palermo
June 06, 2025

Eliseo was absolutely outstanding! !! Very professional, reviewed my car history, explained what was done and what service is needed for the future. Everything went smoothly. I had a p More

by Cua
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Jun 06, 2025 -

Mercedes-Benz of Marin responded

We're delighted to hear that Eliseo provided such an outstanding experience at Mercedes-Benz of Marin! It's great to know everything went smoothly and you enjoyed the shuttle ride. Thank you for sharing your perfect day with us!

June 05, 2025

Angelo was great- took care of me. Service was done promptly and I met an interesting person in the waiting room. Good communication and also Angelo had my car cleaned! Awesome More

by cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Jun 05, 2025 -

Mercedes-Benz of Marin responded

Thank you for sharing your experience! We're delighted to hear that Angelo provided excellent service and communication at Mercedes-Benz of Marin. It's great to know everything went smoothly, including the car cleaning!

June 05, 2025

Excellent communication and responsiveness from Donald. Honest and knowledgeable. Very curteous and pleasant to deal with. More

by norah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Murphy
Jun 06, 2025 -

Mercedes-Benz of Marin responded

Norah, we're delighted to hear that Donald provided you with excellent service at Mercedes-Benz of Marin. Thank you for sharing your positive experience!

June 04, 2025

Service was ok but the service advisor Tuyen was horrible. Never responsive and extremely slow and had no sense of customer service. Completely lacked communication and never proactive to provide an More

by SUDJOSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tuyen Ta
June 02, 2025

When I needed assistance and my advisor was off on Friday, Don Murphy offered in his busy schedule, on Friday to fit me in, then help replace a burned out head lamp; add oil then offered to have my ve More

by Raynett Collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Murphy for Lily Griffis
Jun 02, 2025 -

Mercedes-Benz of Marin responded

Raynett, we're delighted to hear that Don went above and beyond for you at Mercedes-Benz of Marin! It's great knowing he could assist with your vehicle needs and keep you on schedule. Thanks for sharing your experience!

June 02, 2025

Mick always update me of what is happening every single and step of the process. He see to it that i am aware and understand the process and gives valid answers to my inquiry. Thanks for the great experien More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Palermo
Jun 02, 2025 -

Mercedes-Benz of Marin responded

Michael, we're delighted to hear that Mick kept you informed and ensured a smooth experience at Mercedes-Benz of Marin. Thank you for trusting us with your car care!

June 01, 2025

This dealership has friendly staff, are accommodating with client schedules, and has convenient service perks such as picking up cars in exchange for loaners More

by Michaell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Palermo
Jun 02, 2025 -

Mercedes-Benz of Marin responded

Michaell, we're delighted to hear that you enjoyed the convenient service perks and friendly staff at Mercedes-Benz of Marin. Thank you for sharing your experience with us!

May 30, 2025

Excellent customer service at this dealership. I’ve been a customer for over 40 years. More

by darcy922@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Murphy
Jun 02, 2025 -

Mercedes-Benz of Marin responded

Darcy, it means so much to us to see your review! Thanks from the team at Mercedes-Benz of Marin.

May 30, 2025

Very prossional staff and service team. Excellent all around and I was impressed by their attention to detail snd follow through. More

by Philipb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Palermo
Jun 02, 2025 -

Mercedes-Benz of Marin responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Mercedes-Benz of Marin impressed you with their professionalism and attention to detail. We look forward to serving you again in the future!

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