
Mercedes-Benz of Marin
San Rafael, CA
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421 Reviews of Mercedes-Benz of Marin
Professional, friendly, clean, accommodating as always! I shared with my daughter that I have been coming here since 1988! Crazy how I live in SF but prefer Marin. Thank you for always welcoming me and mak I shared with my daughter that I have been coming here since 1988! Crazy how I live in SF but prefer Marin. Thank you for always welcoming me and making me feel cared for. More
Eliseo was absolutely outstanding! !! Very professional, reviewed my car history, explained what was done and what service is needed for the future. Everything went smoothly. I had a p !! Very professional, reviewed my car history, explained what was done and what service is needed for the future. Everything went smoothly. I had a perfect day. I got to ride in a very expensive shuttle too. Thank you More
Angelo was great- took care of me. Service was done promptly and I met an interesting person in the waiting room. Good communication and also Angelo had my car cleaned! Awesome Service was done promptly and I met an interesting person in the waiting room. Good communication and also Angelo had my car cleaned! Awesome More
Service was ok but the service advisor Tuyen was horrible. Never responsive and extremely slow and had no sense of customer service. Completely lacked communication and never proactive to provide an horrible. Never responsive and extremely slow and had no sense of customer service. Completely lacked communication and never proactive to provide an update. I am a customer of MB of Marin since 2011 and have bought 4 vehicles from there and all services done at your place. But this guy Tuyen was my worst advisor!!! More
When I needed assistance and my advisor was off on Friday, Don Murphy offered in his busy schedule, on Friday to fit me in, then help replace a burned out head lamp; add oil then offered to have my ve Friday, Don Murphy offered in his busy schedule, on Friday to fit me in, then help replace a burned out head lamp; add oil then offered to have my vehicle washed. Got on the road and to work on time! Well done! Thank you so much! More
Mick always update me of what is happening every single and step of the process. He see to it that i am aware and understand the process and gives valid answers to my inquiry. Thanks for the great experien and step of the process. He see to it that i am aware and understand the process and gives valid answers to my inquiry. Thanks for the great experience and taking care of my car. More
This dealership has friendly staff, are accommodating with client schedules, and has convenient service perks such as picking up cars in exchange for loaners with client schedules, and has convenient service perks such as picking up cars in exchange for loaners More