Mercedes-Benz of McKinney - Service Center

My service call was taken care of with great care and follow up. The recommendation on the alignment was greatly needed thanks to Jesus Pachicano attention. follow up. The recommendation on the alignment was greatly needed thanks to Jesus Pachicano attention. More

I highly recommend their dealership for sales and services. They are friendly and so keen to assist. services. They are friendly and so keen to assist. More

Great service department. Very attentive and through. Adam is a terrific manager and he has a very good staff. Very attentive and through. Adam is a terrific manager and he has a very good staff. More

My service manager was outstanding, very professional. Polite and helpful. All was completely explained and I was kept apprised as the service was performed. If all service advisor are like mine you deal Polite and helpful. All was completely explained and I was kept apprised as the service was performed. If all service advisor are like mine you dealership would be rated number one in the metro plex. More

I had a rather complex problem with my Sprinter and Stephen my service advisor was very helpful. I have three different Mercedes and have taken them to Plano for years. I live here in McKinney and I’m Stephen my service advisor was very helpful. I have three different Mercedes and have taken them to Plano for years. I live here in McKinney and I’m so glad I made the switch More

The service advisors were professional and friendly. Accommodating request to help assist my car needs Accommodating request to help assist my car needs More

Stephen Wolston is a great Service Rep! He always goes above and beyond to personalize the premium services of the dealership to my exact needs. It is an easy choice for where I take my Me He always goes above and beyond to personalize the premium services of the dealership to my exact needs. It is an easy choice for where I take my Mercedes. More

Michael in the Service was great! Very professional and very kind, even after I thought that my key blade was lost within the service dept. He ordered a replacement, which wasn't nece Very professional and very kind, even after I thought that my key blade was lost within the service dept. He ordered a replacement, which wasn't necessary after I realized that I hadn't lost it at all. That's what I consider going over and above! Grateful! More

Your service team is great but sale team wasn’t impressive. Some were incompetent at all impressive. Some were incompetent at all More

I’ve been working with Mercedes McKinney since July 2023 for all my service and warranty requirements. Great to work with. I higher recommend. for all my service and warranty requirements. Great to work with. I higher recommend. More