
Mercedes-Benz of Modesto
Modesto, CA
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Dishonest, repeatedly deceptive. Verbally AND in writing, we were told the 25k service had been done by salesperson, Sales Manager and Dealership Owner only to find this was a lie. D Verbally AND in writing, we were told the 25k service had been done by salesperson, Sales Manager and Dealership Owner only to find this was a lie. Deceitful at best , fraudulent at worst. Beware of the deception this dealership engages in. More
I was treated very well at Mercedes-Benz of Modesto. Steven Heune was very helpful, he showed the vehicles in stock and then helped me decide which was best for me. Ended up ordering a car that was perf Steven Heune was very helpful, he showed the vehicles in stock and then helped me decide which was best for me. Ended up ordering a car that was perfect for my needs. I’m very pleased with my new car and would recommend this dealership to all my friends and family. More
Very fast & great experience Gurvinder the salesmen was awesome and helped me choose the right car & stayed over time to help me also he was not just trying to make a quick sell he was a big help in meetin awesome and helped me choose the right car & stayed over time to help me also he was not just trying to make a quick sell he was a big help in meeting my needs. I definitely recommend him 10/10 to anyone who is interested into buying a great car. More
Sean Sands was very professional by helping me with my 2005 Mercedes Benz E500. Had the oil change service done and everything went great!:) highly recommended!:) 2005 Mercedes Benz E500. Had the oil change service done and everything went great!:) highly recommended!:) More
As delivered, all user manuals were for the wrong year and the engine oil had not been changed. This required a return trip from Grass Valley to Modesto (240 mi, round trip) for a complementary oil chang and the engine oil had not been changed. This required a return trip from Grass Valley to Modesto (240 mi, round trip) for a complementary oil change and exchange of the operator's manual. Also, the Becker Map Pilot was missing a battery and any user manuals. Plus, no manuals for the upgraded Harman/Kardon audio system. Finally, their finance mgr. tried everything to up-sell us on maintenance and warranty policies.. More
Very fast and friendly service! Salesman made it easy for us to chose the vehicle we were looking for. The finance manager made the signing fast and efficient. us to chose the vehicle we were looking for. The finance manager made the signing fast and efficient. More
We were from out of town when we took our Mercedes in to Modesto for two recalls...not knowing how long it would take, we were concerned that it might take the better part of the day and we had nothing to d Modesto for two recalls...not knowing how long it would take, we were concerned that it might take the better part of the day and we had nothing to do...fortunately the service rep pulled a few strings and we got out of there in 2 1/2 hours and that was greatly appreciated. They went the extra mile and we were thrilled ., More
My problem wasn't solved but it happens so seldom unless it happens for them to see it they can't seem to fix it - however Chris was my service adviser and he did find that my wheels needed to be aligned an it happens for them to see it they can't seem to fix it - however Chris was my service adviser and he did find that my wheels needed to be aligned and my car drove so much better after the alignment. Chris was very helpful I will ask for him each time I take my car for service or any other problem I have with it. I also will recommend Chris to all my friends that take their car to Mercedes-Benz of Modesto. More