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Mercedes-Benz of Music City

Nashville, TN

4.9
855 Reviews

734 Envious Lane

Nashville, TN

37217

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Showing 855 reviews

March 31, 2022

I had to stop for an emergency repair and their service response couldn't have been better. The staff showed great hospitality to a Yankee. More

by rwg2137
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Andy Currey
Mar 31, 2022 -

Mercedes-Benz of Music City responded

Thanks for your review! We love to see our customers enjoying their experience with us, and we can't wait to welcome you back soon.

March 31, 2022

The team at Mercedes Benz of Music City was outstanding. I was having trouble making a decision but John Bailey my salesman did a great job of effectively helping me access what was important. The follow More

by Pamela Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bailey, Phillip Johnson, Brent Reed
Mar 31, 2022 -

Mercedes-Benz of Music City responded

Wow, we were impressed by your positive words, we really appreciate the time you took to write such a detailed review about your experience with !

March 31, 2022

Always an excellent experience at MB Music City. Sales Consultant Mike Karle does a great job! More

by Mark P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coty Anderson
Mar 31, 2022 -

Mercedes-Benz of Music City responded

Thank you for the excellent review! We are glad that it met your expectations and that you enjoyed our service. We look forward to seeing you in the future.

March 31, 2022

Garage automatically opened when I drove up to deposit my car got immediate attention. The service agent was kind and courteous and I love the café latte More

by ewhitcomb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetric Clark
Mar 31, 2022 -

Mercedes-Benz of Music City responded

Thank you for your feedback about your experience at our store. Your review means a lot to us and helps spread the word about our business to other customers like you!

March 29, 2022

The entire staff at MB of Music City were accommodating and helpful. They gave a competitive trade offer and made the deal easy. My sales rep, Dustin, was great and stayed in touch after pickup. Couldn't b More

by meganw615
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Durham, Coty Anderson
Mar 30, 2022 -

Mercedes-Benz of Music City responded

We are so happy that you enjoyed your experience at our store. Thank you for leaving a review. Your feedback helps us improve our business and reach more customers like you! We look forward to seeing you again soon.

March 29, 2022

I'm a very busy business owner. . The service bay was 5 cars deep when I pulled up.. They understood my time is short..Got me in and out in record time..Thank you..Jason Woodard More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Garrett, Brent Reed
Mar 29, 2022 -

Mercedes-Benz of Music City responded

As a company, we strive to deliver the absolute best products and customer service. And we're so glad that your experience was a positive one. Please don't hesitate to let us know if there's anything else we can do for you in the future!

March 29, 2022

I have bought automobiles from Mercedes-Benz of Music City on several occasions. I have always had a perfect experience with all individuals associated with my transactions. Could not ask for a better gr More

by dconabbott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Taylor, Samuel Cavett, Emilio Valdivia, Edwin Vickery
Mar 30, 2022 -

Mercedes-Benz of Music City responded

Thanks for your review! We love to see our customers enjoying their experience with us, and we can't wait to welcome you back soon.

March 26, 2022

It makes no difference whether I’m there to get my car serviced or contemplating a purchase, the customer care is always first class. The sales staff as well as the service department are courteous and ve More

by shermanlsmith
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beatrix Mohsenin, Phillip Johnson, George Lund
Mar 29, 2022 -

Mercedes-Benz of Music City responded

Wow we love that you drive up from Franklin for our service! Thank you for the excellent review! We are glad that it met your expectations and that you enjoyed our service. We look forward to seeing you in the future.

March 25, 2022

My experience with my recent MB purchase was excellent. Once again working with Mr. Lionel Brown was a pleasure! Mr Brown has stayed in touch, and it was not just about a purchase (from family updates to c More

by Pearlie Jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lionel Brown El
Mar 29, 2022 -

Mercedes-Benz of Music City responded

We are so happy that you enjoyed your experience at our store working with Lionel. Thank you for leaving a review. Your feedback helps us improve our business and reach more customers like you! We look forward to seeing you again soon.

March 24, 2022

top-notch service from the moment you enter til the moment you leave. If there were more stars to give i'd give it to them. I recommend Mercedes-Benz of Music City to everyone i know who's looking for More

by promowhore1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kevin Taylor, Lee Rankin, Samuel Cavett, Scott Halpern, John Bailey, Lori Garrett
Mar 30, 2022 -

Mercedes-Benz of Music City responded

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is exceptional customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

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