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Mercedes-Benz of Music City
Nashville, TN
855 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 03, 2022
Demetric Clark did an outstanding job...he provided detailed information from beginning to end. Everyone was very nice.", especially on a rainy day! THANKS AGAIN. EVERYONE HAVE A GREAT! detailed information from beginning to end. Everyone was very nice.", especially on a rainy day! THANKS AGAIN. EVERYONE HAVE A GREAT! More
by aries.moore14
Employees Worked With
Demetric Clark
February 01, 2022
Mercedes Benz of Music City offers world class service. The level of care they give to clients in both service and sales is unmatched. The level of care they give to clients in both service and sales is unmatched. More
by Memorie White
Employees Worked With
Samuel Cavett, Xavier Darden, Jeff Mullins, Coty Anderson
January 06, 2022
We’ve had several cars from MBMC and they provide a level of service that is unequalled to any dealership that I’ve used. Service is done on time and on budget and their staff is superb. of service that is unequalled to any dealership that I’ve used. Service is done on time and on budget and their staff is superb. More
by DKH37205
Employees Worked With
Keith Ertell, John Bailey
November 12, 2021
I purchased 11 Mercedes Benz from multiple dealerships in 3 states for last 12 years and owe 4 MB at this time. Special ordered 2.GL 450. What happen in Mercedes Benz of Music City is unbelievable and una 3 states for last 12 years and owe 4 MB at this time. Special ordered 2.GL 450. What happen in Mercedes Benz of Music City is unbelievable and unacceptable. It is shame for entire Mercedes Benz USA corporation. I completely understand that shortage of cars are exists at this time. So sales people do not have to run anymore to say "hello" to the customers on the lot. Never before in any business or establishment I was treated as terrible, as it was done by both the manager and sells person (Scott Halpern). Scott Halpern ordered car for me. I took 4 month! and I received wrong one. 6 seats instead of 7 seats I ordered. Do you think they immediately ordered correct one with apologies? Think twice! They sold this car immediately and refused to order correct one. Believe It or Not, the manager talked to Scott Halpern and then informed me that this dealer ship will not order new car for me for regular price, but wanted more money then on the sticker "because nobody sell cars at sticker any more" Do not use Mercedes-Benz of Music City and do not purchase cars or order cars from Mercedes-Benz of Music City. I and my family and friends will not. Hope this review will help all Mercedes Benz customers. More
by um77
Employees Worked With
manager of Scott Halpern, Scott Halpern
September 08, 2021
I’ve heard of instances in which salesmen were sexist towards female customers but didn’t actually think it was a thing. Scott at music city showed me it’s a thing and unfortunately I had to witness it towards female customers but didn’t actually think it was a thing. Scott at music city showed me it’s a thing and unfortunately I had to witness it happen to my wife. He made her get out of the car because he didn’t trust her parking the vehicle she test drove. xxx? She only asked him how the self Park feature worked. I would bet every dollar I had he would never do that to me. We were ready to purchase today and made a second trip from an hour away to do so. Very disheartening and an eye opener for me. There is no salvaging doing business here. More
by Avh437
Employees Worked With
Samuel Cavett, Edwin Vickery, Scott Halpern, Phillip Johnson, Brian Moseman
August 14, 2021
I had a great experience at Mercedes benz of music city. Bea Mohenin was my sales person and she made everything easy and got me all I needed so that I would enjoy my Mercedes Glc 43 coupe Bea Mohenin was my sales person and she made everything easy and got me all I needed so that I would enjoy my Mercedes Glc 43 coupe More
by ejarnell@bellsouth.net
Employees Worked With
Beatrix Mohsenin
July 18, 2021
Car was taken in for service. Service advisor Jeff Mullins did a good job taking care of our needs. Warranty repair was performed in a timely fashion. Mullins did a good job taking care of our needs. Warranty repair was performed in a timely fashion. More
by keith-bean
Employees Worked With
Bill Hudson, Jeff Mullins
June 14, 2021
My wife and I had the pleasure of making our second (and even better) auto purchase from Mercedes-Benz of Music City. Our sales consultant was Brooks Lannert. I would highly recommend anyone purchasing a ve even better) auto purchase from Mercedes-Benz of Music City. Our sales consultant was Brooks Lannert. I would highly recommend anyone purchasing a vehicle to find their way to MBOMC and ask for Brooks Lannert. We consulted Brooks about doing a custom build. He made the process easy, fun and interactive. Brooks would regularly check-in with details and even send us our ship's name so we could track our incoming vehicle across the Atlantic. Once the car arrived, Brooks took a really thoughtful video of the vehicle and we were just so excited to come in and see it/drive it for ourselves. Sam Cavett, the General Sales Manager, also recognized my family from our prior purchase and made a point to welcome us back. These guys and gals live and breathe every bit of delivering a world-class experience to everyone who comes to MBOMC. Everyone in the building has a smile on their face and you just feel welcome. Find a reason to get to MBOMC to meet Brooks, Sam and all of the great people at MBOMC. You will never forget the experience. More
by Robcaput
Employees Worked With
Brooks Lannert, Samuel Cavett, Edwin Vickery
