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Mercedes-Benz of Music City

Nashville, TN

4.9
855 Reviews

734 Envious Lane

Nashville, TN

37217

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Showing 855 reviews

September 25, 2020

Ms. Lori is super!Everyone is very professional, I Ms. Lori is super! Everyone is very professional, I would never go somewhere else if I need fixing me car again.3 Even waiting room is so nice, co More

by hayder.naqqash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Garrett
September 25, 2020

The people are always friendly and caring- showroom always immaculate. Lori is always happy to see you and makes sure your needs are handled right away! More

by Harley Danny
Recommend Dealer
Yes
Employees Worked With
Lori Garrett
September 25, 2020

Solid experience with Music City MB. Lionel Brown El was pleasure to work with. He was highly commutative provided timely and accurate information. All around pleasurable transaction. More

by dalefinley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Johnson, Lionel Brown El
September 15, 2020

It was time to have my 350 SLK serviced. I made the appointment and in and out was a breeze. The entire staff was first rate and my Service Advissor, Jeff Mullins was great as always. I have counted on More

by David Eagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Mullins
September 14, 2020

John Bailey has to be one of the Dealership's best salesmen!!! He's a very caring and helpful salesman, answering all the questions that myself and my wife could come up with concerning the price of More

by rjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bailey
September 11, 2020

I brought the SL550 in for B service, which was handled great. In addition I had a instrument cluster issue, which was found, identified and professionally resolved. Great team and superior treatment, than More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Garrett
September 02, 2020

I recently had to get roadside assistance. My car was taken to Mercedes-Benz of Music City. Everyone there was very nice and super responsive. In particular, my service advisor Stanley Carmichael was gre More

by dwrenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bailey, Stanley Carmichael
Sep 10, 2020 -

Mercedes-Benz of Music City responded

We are so glad Stanley was able to take care of you while your vehicle was in service. He is such a great member of our team. We will pass on your kind words. Thank you for trusting us.

August 31, 2020

I had a regular checkup service and the service advisor Jeff was so kind and considerate. He helped us to use discount coupon properly and treated us very comfortably. More

by jimmykim
Recommend Dealer
Yes
Employees Worked With
Jeff Mullins
Aug 31, 2020 -

Mercedes-Benz of Music City responded

Thank you for sharing your experience with us! We're happy to hear it went well with Jeff. We truly appreciate your feedback!

August 31, 2020

Thanks for a great car and a satisfying experience. Emelio Valdivia, in sales, is very friendly and helpful while also efficient and professional. We're very pleased. More

by Mike.Borum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Valdivia
Sep 01, 2020 -

Mercedes-Benz of Music City responded

Mike, Thank you for your business and this review. We're happy to hear Emelio and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us https://www.dealerrater.com/nmanager/autoresponse/queue/my-queue#know.

August 26, 2020

Great dealership. My service advisor, Brock Keller, is a very professional young man who understands the meaning of "service". From the time of purchase to returning for scheduled maintenance I have found e More

by wormsley_bo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brock Keller
Aug 26, 2020 -

Mercedes-Benz of Music City responded

Hello, Thanks for sharing your thoughts about your recent experience working with Brock here at Mercedes-Benz of Music City. We appreciate your business and hope to see you again soon!

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