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Mercedes-Benz of North Scottsdale

Phoenix, AZ

4.7
757 Reviews

18530 N Scottsdale Rd

Phoenix, AZ

85054

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Showing 757 reviews

August 01, 2025

I have owned 3 Mercedes. Two have been from Scottsdale North. They have awesome customer service and also an awesome service department. They have always made things right f More

by guitarparr
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mike
July 31, 2025

Excellent and professional services by Adam Sterpka. I would definitely purchase my next car from North Scottsdale. More

by D4young77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Sterpka
July 31, 2025

Frank in service was amazing to work with. He answered all my questions and took care of all my needs More

by zep221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
July 29, 2025

Very attentive to your wants your needs. Suggestive of possible things you might want to have done. Respectful. Fast. Friendly. More

by chinsonmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Bundy
July 25, 2025

Dealership was clean and well organized. Team was inviting and ready to help when I arrived. Even taking me early before my scheduled appointment. I worked with Steven and he got everything More

by Luca V
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Steven
July 25, 2025

Great service while replacing a windshield and calibrating the various cameras...easy , friendly check-in, continuous communication including a routine undercarriage inspection, windshield replace More

by bankers.exabyte.9i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adham Burbar, Service Advisor
July 23, 2025

Mark has been my service advisor for many years now. Excellent service continuously!! I would highly recommend MBNS and Mark Dornik to anyone. More

by PT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dornik
July 23, 2025

My service representative Ryan was absolutely Amazing, , he was courteous, professional and predicted my needs and addressed and resolved my concerns ~ 10/10!!! Thank You 🙂 More

by Jackey01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
July 18, 2025

Always an excellent experience at Mercedes. Mike D in service is fantastic! I would totally recommend them and him More

by miles h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike DeBartolo
July 15, 2025

Easy to schedule, staff friendly and courteous. Service is done in a timely manner with great feedback about work being done (inspection report video). More

by Ramon2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Higley
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