Mercedes-Benz of North Scottsdale

If anyone is looking to buy a Mercedes, go to Reymondo. He is very professional and keeps a good reputation with his clients. The entire staff has been so amazing and has followed up with me several times He is very professional and keeps a good reputation with his clients. The entire staff has been so amazing and has followed up with me several times within the first couple weeks of my purchase. This dealership only sells quality vehicles. More

We just traded our SL in on a new 2012 Mercedes coupe. Chris Irving was our salesperson and he did a great job in getting the vehicle to Schumacher's as quickly as possible, and with taking care of us. O Chris Irving was our salesperson and he did a great job in getting the vehicle to Schumacher's as quickly as possible, and with taking care of us. Our dealings with Chris and Shumacher's was an overall good experience and would recommend Chris to others who are looking for a new or used vehicle. More

I purchased my GLK 350 two years ago from Michael Wood at Schumacker Mercedes. I have been very happy with my GLK 350 and it continues to perform well. i have been very impressed with Michael's knowledge as Schumacker Mercedes. I have been very happy with my GLK 350 and it continues to perform well. i have been very impressed with Michael's knowledge as well as his people skills. Steve Bundy has been a great service advisor helping me to get the best service in a timely manner. Thanks for your outstanding efforts on my behalf. Your loyal customer, John Chesney Scottsdale Arizona More

Always had a great experience with Schumacher European Mercedes Benz. We have owned many Mercedes from this dealership. Eric Shurtliff (sales) has always treated us very well. Great customer service. An Mercedes Benz. We have owned many Mercedes from this dealership. Eric Shurtliff (sales) has always treated us very well. Great customer service. Any time my wife needs to bring in her car for required maintenance, Erik Bobesku, Gold Service Manager, always treats her well and always explains any work that may need to be done. Very professional!! More

Eric Shurtliff was possibly the best auto salesperson I have ever had the pleasure of dealing with. Professional, knowledgable, and a superb communicator. I would highly recommend him and will refer any have ever had the pleasure of dealing with. Professional, knowledgable, and a superb communicator. I would highly recommend him and will refer any friends to him. More

I recently traded in my 2007 MB car for a MB SUV. Chris Irving was my sales representative and he was awesome! I had never owned a SUV before so it was a new experience. He very carefully explained the e Irving was my sales representative and he was awesome! I had never owned a SUV before so it was a new experience. He very carefully explained the equipment, how to use it and suggestions regarding things that I might want to use the vehicle for in the future. I came away with a new vehicle and felt very good regarding my car buying experience. This is my second vehicle I have purchased at this dealership and I recommend them to all my friends - whether they drive an MB or a Chevy. Thanks Chris for a great experience. More

We were treated like royalty even though we were buying a used Mercedes. From start to finish we had a wonderful experience with all staff we encountered. used Mercedes. From start to finish we had a wonderful experience with all staff we encountered. More

The professionals at Schumacher Mercedes-Benz, namely Lou Gordon and Aaron, made my recent auto purchase the best car-buying experience I’ve ever had–and will likely ever have (at least until my next pur Lou Gordon and Aaron, made my recent auto purchase the best car-buying experience I’ve ever had–and will likely ever have (at least until my next purchase from them!). Why was my experience so great? Well, where shall I begin; how about the beginning? After dealing with a pretentious auto sales person at another dealership, my girlfriend and I drove to Schumacher Mercedes-Benz expecting more of the same. Upon my arrival, however, Lou Gordon and Aaron destroyed my perception and made me feel like a respected and valued customer. In fact, Lou Gordon immediately approached and warmly greeted me when we walked into the dealership. After a brief introduction from our part, Lou recognized us from a telephone conversation weeks prior (I tried buying a car over the phone but it sold) and knew exactly the kind of car I needed. He stated he was finishing up with another client at the moment but that his co-worker, Aaron, would show us a vehicle he thought was perfect for us. Aaron brought us to the vehicle and answered every question directly and with specificity. No snake oil here. A test drive revealed Lou was right–this was the vehicle we were looking for. We then sat down to discuss price. I was prepared for the worst. My poker face was on, my objections were ready, and my girlfriend and I had already discussed walkout strategy. So we asked Lou: “What’s the price.” Then we were stunned! No way! A reasonably offer we could not refuse! It really was that easy. Lou was straightforward and honest; no secret call the manager sales strategy here. Although we prepared for battle, the war zone (dealership) contained only allies (Lou, Aaron, and Schumacher Mercedes)–no opponents. Lou then walked us through and helped us obtain financing after making a very reasonable offer on my trade-in. He also answered every question we had concerning financing and out-of-state sales. Lou took care of everything and we were driving our new car in no time. What is more, Lou and Aaron then provided excellent post-sale service days later. So to conclude, if you are worried about dealing with your father’s (or mother’s) sleazy sales person, or just want to be treated like a valued customer, go to Schumacher Mercedes Benz and ask for Lou Gordon and Aaron–you won’t regret it. ­ More

We visited the dealership to see the SLK350. No inventory available since the 2012 just had come out that week. Sales associate inflexible and unhelpful. All their scheduled inventory which was d inventory available since the 2012 just had come out that week. Sales associate inflexible and unhelpful. All their scheduled inventory which was due to arrive had a glass roof which we didn't want. We were basically told that was the only way the car was coming in. I asked about gas mileage and was not given a direct answer. The sales associate only told us that the car would get about 2 mpg more than the published mileage. We had to press him to look up the information that we requested. On our way out the door he told us that when we came back they could build the car any way that we wanted. However, he made no attempt to sit down with us that day to build the car. We left our name and phone number and never heard back from him. We drove across town to Phoenix Motor Company on Indian School Road and bought the car we wanted that day. It seemed that the Schumacher dealer didn't need or want our business. More

I had my first service visit with Paul at Schumacher and he was so easy to deal with, my car got in and out fast, they provided me with a Mercedes loaner for the time I was there, he even gave me a small gi he was so easy to deal with, my car got in and out fast, they provided me with a Mercedes loaner for the time I was there, he even gave me a small gift on my first visit. I will always service my Mercedes at Schumacher they are far above any dealer I have visited in the Valley thus far. My next MB will come from Schumacher for sure. More