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Mercedes-Benz of Ontario
Ontario, CA
1,289 Reviews
By the early 1990s, Ted Jones had a clear vision of the expansion direction he wanted his business venture to take, and in 1991, he purchased a bankrupt luxury auto dealership in the affluent community of Newport Beach setting his plan in motion to create one of the Nation's largest Mercedes-Benz center. After completing construction, and fine-tuning the operation to run like a Swiss watch, he has applied the same business principles to the additional dealerships that make up the Fletcher Jones Fine Family of Dealerships, today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Latest Reviews
February 20, 2026
Yesterday, February 18th, 2026, I brought my 2025 eqb to
the Mercedes Benz Ontario for its 2nd free service, but one of the employees stole one of my 3 colognes that I had in the center compartment, due to
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by Elesban Vite
Employees Worked With
Don't know
October 07, 2025
My car is always in excellent hands at Mercedes of
Ontario. Tony. Garcia provides me with excellent service and make sure everything is top-notch with my vehicle
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by GIGI
Employees Worked With
Tony Garcia
April 16, 2025
Good service thanks We are very happy to buy car i
like my new car thank you
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by Tuyenphan888
Employees Worked With
Simon
Dealership Inventory (630 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Shuttle Service
- Television
- Complimentary Loaner Cars
- Complimentary Coffe
- Complimentary WiFi
- Children's Activity Center
- Patio Lounge
- Guest Lounge
- Boutique
- Home Delivery
- No Contact Transactions
- Vehicle Sanitization
