Mercedes-Benz of Ontario - Service Center
Ontario, CA
681 Reviews of Mercedes-Benz of Ontario - Service Center
Amazing Had an amazing experience, Gerald Corona help me and guide me to the entire process very professional and extremely helpful. Thank you Gerald Coro Had an amazing experience, Gerald Corona help me and guide me to the entire process very professional and extremely helpful. Thank you Gerald Corona for all your help!! More
Keeping the car tip top Took my car in for scheduled maintenance and was immediately assisted by Gerald Corona. Was there for a 50k service and also to get some curb rash re Took my car in for scheduled maintenance and was immediately assisted by Gerald Corona. Was there for a 50k service and also to get some curb rash repaired. Everything was seamless. Gerald advised me of all of the additional things that could be done to the vehicle but was never pushy about trying to sell me additional service. This is really important to me. The quickest way to lose me as a customer is to give me the hard sell on stuff I don't really need. He kept me informed throughout and contacted the 3rd party vendor to verify the contract and set up the wheel repair. It's what I expect from MB. I wasn't disappointed. More
gettin a lube job at M-B service was the best it could be. everything was perfect. in and out in no time. the service advisor, Mike Doehla, is fantastic. everything top draw service was the best it could be. everything was perfect. in and out in no time. the service advisor, Mike Doehla, is fantastic. everything top drawer. More
My Service provider Tony was very professional and accommodating. He contacted me and explained my issues, not being pushy or trying to have me pay excessively. He appeared honest and was very clear accommodating. He contacted me and explained my issues, not being pushy or trying to have me pay excessively. He appeared honest and was very clear. He even contacted me immediately with concerns that may have affected my vehicle after the service was completed. As I saw he was busy, he made sure I was aware, and kept me updated. I am very happy he was the one that assisted me. Made it very pleasant under the current conditions we are experiencing in the word with the COVID19. More
Gerald Corona is a wonderful advisor. He always takes care of my cars . I have two cars I bring in he always gives me the best service. Thanks for that care of my cars . I have two cars I bring in he always gives me the best service. Thanks for that More
Last Friday 5/22 was my first time having my 2013 GLK service done at Ontario Mercedez. For the last 20 years my husband and I had bought few Mercedez and also had our cars serviced at West Covina Pens service done at Ontario Mercedez. For the last 20 years my husband and I had bought few Mercedez and also had our cars serviced at West Covina Penske. Since their changed of ownership, their sales people and manager there are very dishonest and misleads customers. My husband just bought a Mercedez from them 4 months ago and the salesman misled my husband on paid for something that husband does not needed. After confronted the salesman and the manger they became very rude to us. This is the reason my husband and I stopped going there and we would like to try your services. So far, Tony Garcia was very helpful and prompt to me last Friday 5/22 when I took my 2013 GLK in for recall and service on HAVC. I hope we can continue to get good service and honesty from Tony. Thank you for the service! More
MBz of Ontario is Great and Chao is Awesome! They always take good care of me and my vehicle, Chao is the best service advisor around and I'm very happy with MBz of Ontario! They always take good care of me and my vehicle, Chao is the best service advisor around and I'm very happy with MBz of Ontario! More
Car Service My Service experience was great. Service advisor, Chao Wang was friendly and made my visit pleasant.. I needed a loaner and didn't have to wait lon My Service experience was great. Service advisor, Chao Wang was friendly and made my visit pleasant.. I needed a loaner and didn't have to wait long. All staff are very friendly, helpful and professional. More
Pick up and delivery Service advisor arranged for contactless pick up and delivery of my car that was disabled at a location over 40 miles away from the dealership Service advisor arranged for contactless pick up and delivery of my car that was disabled at a location over 40 miles away from the dealership More
All Staff are very helpful Salesperson Louis Meng is great, and has been very attentive to requests after we purchased our car from him! We will buy again from him. Mike Doehl Salesperson Louis Meng is great, and has been very attentive to requests after we purchased our car from him! We will buy again from him. Mike Doehla is service dept has provided excellent, courteous, and prompt service on a recent issue. He has our trust. More