Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Paramus
Paramus, NJ
2,883 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus.
Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,883 reviews
September 26, 2018
Poor attitude and lack of efficiency A few of us were waiting for a very long time to get our cars after service. A couple of people had complained before me and were treated with a poor A few of us were waiting for a very long time to get our cars after service. A couple of people had complained before me and were treated with a poor attitudes by the customer service personnel. I indicated that I had a meeting at 10 am, but the service team could not locate my car for so long since it had not been serviced (just a quick diagnostic). I understand that the car was not assigned a number for the cashier since it hadn’t been serviced, but it took a significant amount of time even after that had been identified. I inquired about my car and they were rude to me just like the two people before me. This is my first time at this MB service center. I’ve used two other ones in the past and have been very satisfied with their friendliness and respect towards customers as well as with their appointment availability. This service center appears understaffed or poorly trained for the volume of service appointments they receive. More
by Unhappy Customer
Verified CustomerEmployees Worked With
I don’t remember the names of the individuals at/around the service center.
September 26, 2018
Outstanding!~ I've been conducting business with this dealership even prior as PRESTIGE - The Staff is extremely caring and very helpful. Marie Long P.A. to G.M. an I've been conducting business with this dealership even prior as PRESTIGE - The Staff is extremely caring and very helpful. Marie Long P.A. to G.M. and David Delaney Service Director were more accommodating. From the minute you pull in to their state of the art service center and be greeted with a smile by the staff to the minute you leave, you will not be let down. A stellar level of service with Professionalism and caring to everyone that comes to this dealership. Thank You!~ More
by APARRIZZI
Employees Worked With
Marie Long P.A. to G.M., Dave Delaney
September 25, 2018
Excellent Service Dave Del Monico in service was great. Called me to keep me updated on my car and it was done on time. And as alway, washed. Thanks Dave Dave Del Monico in service was great. Called me to keep me updated on my car and it was done on time. And as alway, washed. Thanks Dave More
by FIGMAN119
Employees Worked With
David Delmonico
September 25, 2018
Service Called and made appointment for service and check engine light They repaired two more things did transmission oil change but no service Maybe beca Called and made appointment for service and check engine light They repaired two more things did transmission oil change but no service Maybe because I told them I had $150 off coupon for service More
by CHEFCJ71
Employees Worked With
Dan Murphy
September 25, 2018
Couldn’t be happier I could not be happier with my experience at MB of Paramus. The staff and management did an amazing job and made sure every aspect of my purchase was I could not be happier with my experience at MB of Paramus. The staff and management did an amazing job and made sure every aspect of my purchase was handled perfectly. Osiel Mancha More than anyone made this purchase so enjoyable. I would highly recommend this dealership and look forward to my next purchase from them. More
by RMCGRATH.PC
Employees Worked With
Osiel Mancha, Karol Pelc, Derrick Fox
September 25, 2018
Leasing new car Robert Texador and Kareem were great, they were considerate and very helpful. They are an asset to your company. I was very pleased, thank you Robert Texador and Kareem were great, they were considerate and very helpful. They are an asset to your company. I was very pleased, thank you More
by ANUSHKA521
Employees Worked With
Robert Texidor, Kareem Jason Raposo
September 25, 2018
Scratch and dent I was pleased with Joe and Anthony help with my car. They gave me a car that closely matched the car that I have engine wise which is an AMG as a loan I was pleased with Joe and Anthony help with my car. They gave me a car that closely matched the car that I have engine wise which is an AMG as a loaner. They did a good job removing scratches that I had on my car and did it in a timely manner. More
by ssjc44
Employees Worked With
Anthony service manager who did a great job., Joe Candela
September 24, 2018
10k /first year service I was greeted warmly and informed in detail what was being checked in my car. The waiting area was very comfortable and had food and drinks. The servi I was greeted warmly and informed in detail what was being checked in my car. The waiting area was very comfortable and had food and drinks. The service was completed on time, overall a great experience! More
by nfrantellizzi
Employees Worked With
Steve Dufalo
September 24, 2018
Very pleased Purchased and serviced all of my cars at dealership for many years. Very happy with customer service. Everyone is very pleasant. You feel welcomed! Purchased and serviced all of my cars at dealership for many years. Very happy with customer service. Everyone is very pleasant. You feel welcomed! A customer since the late 1980's. More
by DJTATTOLI
Employees Worked With
Jamali Howell, Christopher Furbacher, Dan Murphy
September 24, 2018
Quick, No hassle, Amazing Customer Service! Joe was so so helpful in my vehicle purchase experience. He made a sometime daunting and stressful vehicle buying experience to one of the best, to th Joe was so so helpful in my vehicle purchase experience. He made a sometime daunting and stressful vehicle buying experience to one of the best, to the point, and easy process for me. Would definitely come back to MB Paramus & Joe to get our next car! More
by SOO7919
Employees Worked With
Joseph Melillo
