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Mercedes-Benz of Plano
Plano, TX
2,138 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,138 reviews
September 12, 2020
Chad Bunton always does an excellent job. The repairman who put the plastic protective cover on my hood did a great job. I also don’t like filling in this kind of customer evaluation. I told Chad that he w who put the plastic protective cover on my hood did a great job. I also don’t like filling in this kind of customer evaluation. I told Chad that he was great and thank you. I asked that Chad please tell the person who actually did the work that I especially appreciated the excellent service. More
by Susybelle Gosslee
Employees Worked With
Chad Bunton
September 11, 2020
I went to Mercedes-Benz of McKinney first but had really bad experience but when I went to them they were Very friendly best experience ever really helped me a lot thank you so much. Highly recommended. bad experience but when I went to them they were Very friendly best experience ever really helped me a lot thank you so much. Highly recommended. More
by saadasim
Employees Worked With
Jeff Quimby
September 09, 2020
Excellent service by the service tech. My schedule A service appointment was w/o a scheduled appointment. My service was completed while I waited, approximately 1.5 hours. Ok service appointment was w/o a scheduled appointment. My service was completed while I waited, approximately 1.5 hours. Ok More
by Lophat2
Employees Worked With
Name of Service Tech Unknown
September 07, 2020
Mercedes-Benz Of Plano has a great sales and service department. Taylor Wilson took great care of us and made us feel at home with no pressures. department. Taylor Wilson took great care of us and made us feel at home with no pressures. More
by aaronmgarth
Employees Worked With
Taylor Wilson and Zachary , Creed Boyer
September 05, 2020
Outrageously expensive for routine service I went there for B9 And was quoted about $600 for the service but after getting to the dealership was quoted 1770 for B9 And was quoted about $600 for the service but after getting to the dealership was quoted 1770 More
by saqibhasan
Employees Worked With
Jennifer Clark
September 04, 2020
Outstanding service team, the people there are very friendly and will do anything to make you feel important, Zachary and Ben are true professionals. I will be back. RLTW! friendly and will do anything to make you feel important, Zachary and Ben are true professionals. I will be back. RLTW! More
by cjsavitz
Employees Worked With
Zachary, Ben
September 03, 2020
Excellent customer service and very timely service done- thank you so much! Very, very pleased! My flat tire was fixed right away with no appointment! thank you so much! Very, very pleased! My flat tire was fixed right away with no appointment! More
by tessaharrington143
Employees Worked With
Zack Vunk, Service Advisor
