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Mercedes-Benz of Plano
Plano, TX
2,138 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,138 reviews
August 21, 2020
Their service department is first rate. They are very thorough and accommodating for any request. I’m confident all issues are addressed before they return my vehicle. thorough and accommodating for any request. I’m confident all issues are addressed before they return my vehicle. More
by jrocco73
Employees Worked With
Keith Damer
August 19, 2020
Park Place of Plano has always been kind and courteous. The quality of work has been great. Service advisor and Service Mgr were a pleasure to talk with and get updates. Great job!!! The quality of work has been great. Service advisor and Service Mgr were a pleasure to talk with and get updates. Great job!!! More
by King
Employees Worked With
Clayton-Service Advisor and Keith - Service Mgr.
August 13, 2020
Glen Manther was very helpful, he gave us excellent service! The complementary loaner car was clean, we Also got out car washed and ready to go! service! The complementary loaner car was clean, we Also got out car washed and ready to go! More
by aalejandro22x
Employees Worked With
Glen Manther
August 13, 2020
I have been a customer of Mercedes Benz of Plano since 2002. Bought a SLK 350 Limited Edition new and drove it until 2016. One day while dropping my car off for routine maintenance I saw a 2014 SLK Carbon 2002. Bought a SLK 350 Limited Edition new and drove it until 2016. One day while dropping my car off for routine maintenance I saw a 2014 SLK Carbon Edition that had just come in from a lease. The rest is history, I bought my first used car a few days later. Although there is now a dealership in McKinney I still go back to Plano for service and even for yearly inspections. More
by McKinney
Employees Worked With
Chuck Pullen 5 Star
August 12, 2020
The service department is excellent! Service advisor Chad Bunton Is one of the finest Persons you can ever work with. Knowledgeable, diligent, top notch , deserves a 10/10. Bunton Is one of the finest Persons you can ever work with. Knowledgeable, diligent, top notch , deserves a 10/10. More
by HomeEdna
Employees Worked With
Chad Bunton
August 12, 2020
Warranty Service Had my 2019 GLC in for Rear Cross Traffic Warning not working. I got a call around 3:00 pm from the valet driver to let me know he was about to leave Had my 2019 GLC in for Rear Cross Traffic Warning not working. I got a call around 3:00 pm from the valet driver to let me know he was about to leave to return my car to me. I had received no call from Chad Bunton the Service Manager as to what was done to the car. When I tried to talk to him no one knew where he was. He finally called me about over an hour later,too late to get my car back the same day. It all could have been taken care of with a call as soon as they found out there was nothing wrong.. More
by JetMech4Evr
Employees Worked With
Chad Bunton
August 11, 2020
Efficient, timely and friendly service for a minor issue which was handled without an appointment. Comfortable and well stocked customer lounge made the wait more pleasant which was handled without an appointment. Comfortable and well stocked customer lounge made the wait more pleasant More
by Ed
Employees Worked With
Jay Henderson
August 10, 2020
Sales explained car function and options clearly and being very helpful when have any questions or concerns, great service and friendly staff, will refer to friends for sure being very helpful when have any questions or concerns, great service and friendly staff, will refer to friends for sure More
by LCLH
August 07, 2020
Exceptional, quality, efficient service provided by MB Plano and Keith Damer. Service was very COVID friendly, facility is excellent and staff was very professional. We highly recommend MB Plano! Plano and Keith Damer. Service was very COVID friendly, facility is excellent and staff was very professional. We highly recommend MB Plano! More
by Crates
Employees Worked With
Keith Damer
August 05, 2020
Quality And Friendly Service. Salesman had car ready for us to test drive and then patiently answered our questions and concerns. Great price on a quality vehicle. us to test drive and then patiently answered our questions and concerns. Great price on a quality vehicle. More
by Jay_leigh
Employees Worked With
Yomi Afolabi
