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Mercedes-Benz of Portsmouth - Service Center

Greenland, NH

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59 Reviews

59 Reviews of Mercedes-Benz of Portsmouth - Service Center

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March 31, 2017

GLK Inspection Peter greeted me at the car, it was taken right in and finished in under an hour. I have always had great experiences at this dealership. More

by gg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Preteroti
Jun 07, 2017 -

Mercedes-Benz of Portsmouth responded

Hearing that you always have a great experience with us here is the best thing we could hope for! Thank you for taking the time to share this review! Sincerely, Mercedes-Benz of Portsmouth

March 30, 2017

C300 Car Inspection My experience with the Service Center staff was very pleasant. I was acknowledged immediately upon entering the department. Everyone is friendly and More

by lraughtigan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Kuliga, Peter Preteroti, Debbie Field
Jun 07, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you so much for sharing your experience with our Service Department! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We look forward to serving you with the same great experience every time! Sincerely, Mercedes-Benz of Portsmouth

March 29, 2017

Quality customer service Mercedes Benz covered the majority of the repair even though it was just outside of the warranty period. The service associate provided outstanding More

by CHUCKTEWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Preteroti
Jun 07, 2017 -

Mercedes-Benz of Portsmouth responded

We couldn’t be happier that Peter provided you with a great experience when you came in for service. Peter is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience! Thank you for taking the time to share this! We look forward to serving you again! Sincerely, Mercedes-Benz of Portsmouth

March 29, 2017

Peter is fabulous. Peter educated me about the kind of tires I have on my GLA, and then talked about alternatives to fix / replace (depending on the diagnosis) my two ti More

by KJackman
Recommend Dealer
Yes
Employees Worked With
Peter Preteroti
Jun 07, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you for this AMAZING Review on your experience working with Peter in our service department! We are happy to hear that he was able to provide you with great care and assisted you with making sure everything was as convenient for you as possible! Sincerely, Mercedes-Benz of Portsmouth

March 27, 2017

Paddle shifter left side rattling ---- replaced Excellent as always. However, I did have to call to determine that replacement parts were in. Parts Dept folks always pleasant and helpful and respo More

by ......
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Preteroti
Jun 07, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you for taking the time to share this review. I am sorry that we were not able to earn a 5-Star review from you. We are always searching for new ways to make our customers experience better and more convenient and are actively searching on a better way to let customers know that their parts are in. Thank you for this feedback! Sincerely, Mercedes-Benz of Portsmouth

March 25, 2017

The Saint They always go the extra mile to make sure every thing is done right. Ive been servicing with this dealership for over 30 years.Very satisfied every t More

by THESAINT69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Gregory, John Kuliga, Jody Sweetser, Mike Johnson
Mar 25, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you for your continued business of over 30 Years!!! We are glad to hear that you are very satisfied every time! We look forward to serving you for many many years to come! Sincerely, Mercedes-Benz of Portsmouth

March 24, 2017

service of trans I had to have Transmission replaced, Peter was great as usual was very professional and helped me out very much a loaner ca More

by ALCDDN58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Preteroti
Mar 25, 2017 -

Mercedes-Benz of Portsmouth responded

We couldn't be happier that Peter has provided you with great customer service! He is a true asset and we are lucky to have him on our Mercedes-Benz of Portsmouth's Service Team! Thank you for taking the time to share your feedback! Sincerely, Mercedes-Benz of Portsmouth

March 24, 2017

Service Yes I'm been very happy with the service for the last 4 years. I purchased my vehicle there four year ago and have had it service there, I have alway More

by Draeside
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service manage - forgot his name and also the person that did the work
Mar 25, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you for your continued business as well as this amazing review! We look forward to providing you with the same great customer service for many many years to come! Sincerely, Mercedes-Benz of Portsmouth

March 24, 2017

NH motor vehicle inspection. Needed to ave my car inspected also install a front number plate mount. Changed residence to Portsmouth from Pensacola, FL. Since Florida has no fro More

by skpmurfs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Preteroti
Mar 25, 2017 -

Mercedes-Benz of Portsmouth responded

It is so nice to hear that Peter helped to make your experience such a positive one! Thank you for sharing your feedback! We will be sure to let Peter know how please you are with his service! Sincerely, Mercedes-Benz of Portsmouth

March 24, 2017

Very efficient and friendly service My first service visit. Very efficient and friendly. I liked receiving the update via text message. Loaner car was very convenient. Car was ready More

by MAMBROGI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Preteroti
Mar 25, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you for taking the time to share your feedback on how your first service visit was with us! We appreciate your business and look forward to serving you again! Sincerely, Mercedes-Benz of Portsmouth

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