Mercedes-Benz of Portsmouth - Service Center

Multi Media Problem I had a problem with the media systemin my car, which corrected itself. However, I thought I'd stop in at Mercedes-Benz of Portsmouth the next day, w I had a problem with the media systemin my car, which corrected itself. However, I thought I'd stop in at Mercedes-Benz of Portsmouth the next day, without an appointment, to see if the car had registered a code. It had, indicating that there was an update available that would fix the problem. I made an appointment, brought the car in and the problem is fixed. Could not have been easier. Thank you, John Kuliga, for your excellent service. More

Peter P is always so accomodating and thorough The rating I chose is because when I m dropping my car i know that my Mercedes will be thoroughly examined and made sure that I have a safe vehicle wh The rating I chose is because when I m dropping my car i know that my Mercedes will be thoroughly examined and made sure that I have a safe vehicle when I pick up. Peter always calls to explain the details of the repair and if its not accomplished what the down side will be. He is always reasonable and I m sure that all will be taken care of. Regards paul gagne More

Scheduled service, detailing, tires The staff were wonderfully helpful and accommodating. When it was discovered that tires would take awhile to arrive, I was told to just keep the loan The staff were wonderfully helpful and accommodating. When it was discovered that tires would take awhile to arrive, I was told to just keep the loaner (a very nice loaner) for a few more days. Awesome. More

Timely, professional, caring assistance My car had an electrical system malfunction. I dropped it off, without any appointment. John was very helpful in addressing my request to analyze the My car had an electrical system malfunction. I dropped it off, without any appointment. John was very helpful in addressing my request to analyze the problem and fix to it. He gave my car quick attention and fixed the problem in a very timely way. More

Service Everyone was very nice and accommodating. Many of the staff said hi to me even though I was not needing their service. I found out that Dick Marino an Everyone was very nice and accommodating. Many of the staff said hi to me even though I was not needing their service. I found out that Dick Marino and I had a friend in common. More

Very pleasant experience Great, attentive customer service by Peter Preteroti and technicians promptly finished work requested. Appreciated the knowledge and patience of custo Great, attentive customer service by Peter Preteroti and technicians promptly finished work requested. Appreciated the knowledge and patience of customer service team answering my questions. More

Inspection Easy, comfortable, excellent customer service and care. Got to drive away with a clean, inspected vehicle. As always, Peter and crew exceed expectatio Easy, comfortable, excellent customer service and care. Got to drive away with a clean, inspected vehicle. As always, Peter and crew exceed expectations. Customer lounge was very inviting and a great space to wait for your vehicle. Thank you! More

Outstandingly! From the phone call to schedule my service to picking up my car after completion every step was A great experience. Very friendly caring and professio From the phone call to schedule my service to picking up my car after completion every step was A great experience. Very friendly caring and professional employees throughout the company. Thank you for such great care More

First service This was my first time having service done at MB of Portsmouth. I was very satisfied with the quality and efficiency of the service department. Thank This was my first time having service done at MB of Portsmouth. I was very satisfied with the quality and efficiency of the service department. Thank you! More

B Service GLK250 Had Service B performed. In and out, no problem. Loaner vehicle available--made it easy to keep my daily schedule on track. Thank you, guys!! Had Service B performed. In and out, no problem. Loaner vehicle available--made it easy to keep my daily schedule on track. Thank you, guys!! More