Mercedes-Benz of Portsmouth - Service Center

Check engine light was n on Bluetec again. First time at this dealer. They analyzed the problem, diagnosed and repaired it in a few hours. Called me and I returned the loaner. have driven th First time at this dealer. They analyzed the problem, diagnosed and repaired it in a few hours. Called me and I returned the loaner. have driven the car for a week or more and it's perfect!! More

First Class The whole process doesn't get much easier than this, quick and convenient appointment, loaner car, very friendly and knowledgeable staff, nice clean c The whole process doesn't get much easier than this, quick and convenient appointment, loaner car, very friendly and knowledgeable staff, nice clean car when I left. More

Service My service representative was great. Estimate was spot on. Courtesy on the phone great. Attention to detail excellent. Politeness excellen. . Respect My service representative was great. Estimate was spot on. Courtesy on the phone great. Attention to detail excellent. Politeness excellen. . Respect excellent. On time. Excellent. More

Peak Customer Satisfaction Peter provided a courteous and enjoyable experience when I needed to service my vehicle. The customer service, friendliness, and quality of service pr Peter provided a courteous and enjoyable experience when I needed to service my vehicle. The customer service, friendliness, and quality of service provided by Peter as always exceeds my expectations. More

50K mile check up From courteous friendly service at the front desk to the end product of my car being serviced and washed, I was more than happy with Peter and Mike Jo From courteous friendly service at the front desk to the end product of my car being serviced and washed, I was more than happy with Peter and Mike Johnson who took care of my car---Professional and excellent service!! More

Emergency service Battery was dead and after jumping the car I took the car to Mercedes on Saturday morning and they had it back to me around noon. Great service and Battery was dead and after jumping the car I took the car to Mercedes on Saturday morning and they had it back to me around noon. Great service and friendly staff. More

excellent maintenance service peter and the service team at mercedes benz of portsmouth provide excellent service. the maintenance work requested has always been done accurately, c peter and the service team at mercedes benz of portsmouth provide excellent service. the maintenance work requested has always been done accurately, completely and properly, and they can be counted on to communicate well what has been done or needs to be done. More

Great service They offered me a next-day appointment, and got me in and out in a reasonable time period. They explained the issue and proposed a reasonable solutio They offered me a next-day appointment, and got me in and out in a reasonable time period. They explained the issue and proposed a reasonable solution. More

Great Experience John McMorrow did a great job of delivering my car, as did Jeremy Copp regarding the financing. John Kuliga in service agreed with me that there was John McMorrow did a great job of delivering my car, as did Jeremy Copp regarding the financing. John Kuliga in service agreed with me that there was the slightest defect in the instrument panel and ordered a replacement, which was installed perfectly. No more defect. One cannot expect more from any organization. More