Mercedes-Benz of Rochester

Excellent service. Showed up with no appointment and a tire pressure warning.. After an initial inspection the problem diagnosed as an issue with the run flat tire. Th Showed up with no appointment and a tire pressure warning.. After an initial inspection the problem diagnosed as an issue with the run flat tire. The service advisor organized a tire replacement and we left the dealership, with a new tire and a washed car. All in the space of about 90 minutes More

I love this dealership because I have the best sales person James Jones!!! I purchased five cars with him and he is the best sales person in the whole dealership!!! If you are looking for a Mercedes, pl person James Jones!!! I purchased five cars with him and he is the best sales person in the whole dealership!!! If you are looking for a Mercedes, please look him up. He’s the best!!! More

Friendly helpful, and very good service department. I was having serious issues and they were able to diagnose and repair my car. I feel they are a very talented group. I was having serious issues and they were able to diagnose and repair my car. I feel they are a very talented group. More

Easy to service scedule and Fast services and Excellent explained to maintenance. I learn many things. explained to maintenance. I learn many things. More

Great service and people. Highly recommend. They really take care of their customers. Service is always on time. Highly recommend. They really take care of their customers. Service is always on time. More

Great service in a timely manner. The service advisor,Max,was great and very nice. The service advisor,Max,was great and very nice. More

Glen makes service easy. He is knowledgeable professional and pleasant! I would recommend him without hesitation! He is knowledgeable professional and pleasant! I would recommend him without hesitation! More

Great communication, i knew where my car was all though the process .price as also communicated the process .price as also communicated More

Excellent service and work as always! Everyone is always friendly and helpful. I have such reassurance when I take my Mercedes here. I have taken it to other import shops in the past and Everyone is always friendly and helpful. I have such reassurance when I take my Mercedes here. I have taken it to other import shops in the past and they simply do not put in the dedication and thorough work that the Mercedes dealership does. I now just only take my Mercedes here to get any work or service done. The communication is nothing but the best and I’m so thankful for my relationship I have built up with Stephen At Mercedes. The vehicles sell themselves, but it’s the service that brings me back for any future vehicle. More

Very professional and knowledgeable. Answered all my questions/concerns promptly. Did exactly what they said they would and did it promptly. I would not hesitate to use or recommend Jame Answered all my questions/concerns promptly. Did exactly what they said they would and did it promptly. I would not hesitate to use or recommend James and the rest of the team in the future. Thank You. More