Mercedes-Benz of Rochester

Most of the issues for repair were resolved & under warranty. In addition a complete service was done updating, with tires, wipers, oil changes & all FLUIDS replaced. However, the Coolant indicator c warranty. In addition a complete service was done updating, with tires, wipers, oil changes & all FLUIDS replaced. However, the Coolant indicator continues to stay on! That is the only issue remains! I need to ship this car to Florida & cannot find out if it is error or Coolant is low!! The was in shop 2 1/2 weeks. More

Good professional experience working. make me happy.to work with Max manager of the G Mercedes Benz. make me happy.to work with Max manager of the G Mercedes Benz. More

I had a repair done and it was a very good experience. Very good service. Nice people are very nice to me. It was a good day. Very good service. Nice people are very nice to me. It was a good day. More

Great experience at the dealer. Work performed as promised. Comfortable waiting area. Snacks were appreciated. Work performed as promised. Comfortable waiting area. Snacks were appreciated. More

Great salesman and sales department, backed by a friendly and courteous service department. I appreciate the availability of Saturday service hours. and courteous service department. I appreciate the availability of Saturday service hours. More

The Service group is very good, Steve Murphy went out of his way to accommodate me with a problem late on Friday afternoon… he is a very good communicator and technically outstanding. his way to accommodate me with a problem late on Friday afternoon… he is a very good communicator and technically outstanding. More

Excellent service. Showed up with no appointment and a tire pressure warning.. After an initial inspection the problem diagnosed as an issue with the run flat tire. Th Showed up with no appointment and a tire pressure warning.. After an initial inspection the problem diagnosed as an issue with the run flat tire. The service advisor organized a tire replacement and we left the dealership, with a new tire and a washed car. All in the space of about 90 minutes More

Friendly helpful, and very good service department. I was having serious issues and they were able to diagnose and repair my car. I feel they are a very talented group. I was having serious issues and they were able to diagnose and repair my car. I feel they are a very talented group. More

Easy to service scedule and Fast services and Excellent explained to maintenance. I learn many things. explained to maintenance. I learn many things. More

Great service and people. Highly recommend. They really take care of their customers. Service is always on time. Highly recommend. They really take care of their customers. Service is always on time. More