Mercedes Benz SLC's (Ken Garff) Service Department is wonderful!! After several excellent experiences with service on my Mercedes (that was purchased from another dealer), I purchased a new Mercedes from Brett Robinson at Ken Garff. Brett was a pleasure to work with, and his product knowledge was spot on...I can't remember a single question that he didn't know the answer to. Brett worked the entire deal from start to finish - it's really nice not getting passed around to different people. And never was I placed under any pressure to buy - I felt that Brett truly acted like he sincerely wanted to help me, whether I purchased or not. Wouldn't it be nice if every dealership was like this?