Mercedes-Benz of Scarborough

Everyone made an effort to find the car I wanted with special thanks to Christian and Jared. special thanks to Christian and Jared. More

Repair way too slow. Tire change with appointment took over two hours. Unacceptable! Manager unresponsive to customers. Tire change with appointment took over two hours. Unacceptable! Manager unresponsive to customers. More

Matthew benson the sales and leasing consultant was great. He offered me a great deals and even gave me a ride back to my house. He is honestly the best salesman I ever had to do business with. He is h great. He offered me a great deals and even gave me a ride back to my house. He is honestly the best salesman I ever had to do business with. He is honest and will work with you to get you the best car. If you ever need a car from this dealer ask for Mathew . More

Knowledgeable staff, courteous at all times. This is the fifth vehicle we have purchased here and will be back. This is the fifth vehicle we have purchased here and will be back. More

Repetitive problem with the transmission on our 2020 GLE 350 which was not adequately addressed. The first service lasted over a week and the problem repeated itself shortly thereafter. The second time, th 350 which was not adequately addressed. The first service lasted over a week and the problem repeated itself shortly thereafter. The second time, the car was in the shop for a month and the solution was to change the oil. There was infrequent communication and the loaner cars were entry level Mercedes. Both needed gas and were filthy inside and outside. Needless to say, a most dissatisfied and disappointed customer. This is our fifth Mercedes. The previous four were purchased at the Reisterstown Mercedes dealer in Maryland. Their excellence in customer service, as well as, auto service had us returning to purchase new cars with them until our departure to Maine. More

I had an appointment to have my tires exchanged and was contacted by my service rep, Neal, to let me know the service department was running behind schedule. It was greatly appreciated to be forewarned a contacted by my service rep, Neal, to let me know the service department was running behind schedule. It was greatly appreciated to be forewarned and for us to work out a plan to get the job done and me to my destination. My service was taken care of professionally. More

Perfect service thank you are all great and nice service from all the people and workers from all the people and workers More

Great service, fair pricing. I've purchased two vehicles here and it has always been a good experience. I've purchased two vehicles here and it has always been a good experience. More

Matthew provided great service And was very patient in explaining all the car features, so it made the experience very pleasant. explaining all the car features, so it made the experience very pleasant. More

Been a customer for 16 years, used to be best, now worst. Phone system a joke. Endless do loop, and can’t get anyone to deal with $7,000 overcharge on a warranty . They just pass the buck and never call back Phone system a joke. Endless do loop, and can’t get anyone to deal with $7,000 overcharge on a warranty . They just pass the buck and never call back. Great cars but dealership has gone to xxxx More