
Mercedes-Benz of Scarborough
Scarborough, ME
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I was traveling and found I had a cracked rim/flat tire late on a Friday. Service department was prompt and ordered a new rim to arrive the next day, and quickly administered excellent service on Saturday late on a Friday. Service department was prompt and ordered a new rim to arrive the next day, and quickly administered excellent service on Saturday to have the rim installed and the car checked out with no prior service appointment. On top of that, everyone I encountered was efficient and friendly, and I even got a ride to downtown Portland so I could make the most of my time while my car was being serviced. I was very impressed and will be a repeat customer if I’m back in the area again. Thank you. More
Very friendly staff,took the time to make sure I understood everything. Free coffee,soda and snacks makes you feel right at home. Love this place understood everything. Free coffee,soda and snacks makes you feel right at home. Love this place More
Great experience from call in, drop off, volunteered to do a recall, picked up a cleaner car than I left, ready early, and great customer service! do a recall, picked up a cleaner car than I left, ready early, and great customer service! More
Van was brought in for routine oil change and inspection. Scott identified that van was due for more extensive service but that it was also covered by our free service plan included at purchase. Even thoug Scott identified that van was due for more extensive service but that it was also covered by our free service plan included at purchase. Even though we had only scheduled the oil change they were able to get it all done. Also gave me a free loaner. More
They were extremely helpful and very nice people to deal with. Took the time to answer any of my questions I had and gave me the individual attention without being pushy. with. Took the time to answer any of my questions I had and gave me the individual attention without being pushy. More
I always have excellent service every time I go. My service rep is great. Very friendly and knowledgeable. Highly recommend Prime Motors for everything. Very pleased. service rep is great. Very friendly and knowledgeable. Highly recommend Prime Motors for everything. Very pleased. More
We had a very good experience. Spencer Roe was most helpful. We were pleased that no excessive pressure was exerted in presenting extra service contracts. helpful. We were pleased that no excessive pressure was exerted in presenting extra service contracts. More
Great place to get nice service and what a real nice bunch of wonderful people to deal with. They make you feel appreciated and wellcomed. bunch of wonderful people to deal with. They make you feel appreciated and wellcomed. More
Flawless, excellent service. The best of the best. 100% class dealership. Mohamed was outstanding. He was super friendly, service oriented and took the time to explain things. class dealership. Mohamed was outstanding. He was super friendly, service oriented and took the time to explain things. More