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Mercedes-Benz of Scarborough

Scarborough, ME

4.7
909 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 909 reviews

January 26, 2020

I was traveling and found I had a cracked rim/flat tire late on a Friday. Service department was prompt and ordered a new rim to arrive the next day, and quickly administered excellent service on Saturday More

by HKCor
Recommend Dealer
Yes
Employees Worked With
Chelsea. Albert. Nick. Tom
Jan 27, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for taking the time to share your experience at Prime Motor Cars. We are thrilled to know that our team took such good care of you, and your vehicle! Safe travels!

January 26, 2020

Very friendly staff,took the time to make sure I understood everything. Free coffee,soda and snacks makes you feel right at home. Love this place More

by Sirdotson
Recommend Dealer
Yes
Employees Worked With
Mike,
Jan 27, 2020 -

Mercedes-Benz of Scarborough responded

We love having you as a Prime Motor Cars customer! Thank you so much for the wonderful feedback about our team and facilities. We look forward to working with you for years to come.

January 25, 2020

Great experience from call in, drop off, volunteered to do a recall, picked up a cleaner car than I left, ready early, and great customer service! More

by Dwjcarowner
Recommend Dealer
Yes
Employees Worked With
Scott Joys
Jan 27, 2020 -

Mercedes-Benz of Scarborough responded

Thank you so much for your 5-star review! We appreciate you sharing your positive experience and we hope to see you again soon at Prime Motor Cars!

January 24, 2020

Van was brought in for routine oil change and inspection. Scott identified that van was due for more extensive service but that it was also covered by our free service plan included at purchase. Even thoug More

by bjgriffin
Recommend Dealer
Yes
Employees Worked With
Scott Joys
Jan 24, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for sharing your 5-star experience with our service department. Our team at Prime Motor Cars is committed to taking the best care of you, and your van. We are looking forward to working with you at your next oil change!

January 24, 2020

They were extremely helpful and very nice people to deal with. Took the time to answer any of my questions I had and gave me the individual attention without being pushy. More

by katie
Recommend Dealer
Yes
Employees Worked With
Dick
Jan 24, 2020 -

Mercedes-Benz of Scarborough responded

Katie, thanks for the 5-star review! It makes our day to know that our team at Prime Motor Cars took such good care of you. We wish you safe travels in your new vehicle!

January 18, 2020

I always have excellent service every time I go. My service rep is great. Very friendly and knowledgeable. Highly recommend Prime Motors for everything. Very pleased. More

by clharris61
Recommend Dealer
Yes
Employees Worked With
Mohammad
Jan 20, 2020 -

Mercedes-Benz of Scarborough responded

Thanks for the 5-star review! We are so excited that we earned your business. At Prime Motor Cars, it is our goal to consistently provide excellent service and we are thrilled to hear our team gave that to you. See you at your next service visit!

January 16, 2020

Bob and the team were wonderful to work with. They made the process very easy and it wasn’t stressful at all. We love our new car. More

by elliottgigi
Recommend Dealer
Yes
Employees Worked With
Bob Holzhacker, Mike Ferraro
Jan 16, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for the 5-star review! We couldn't be happier to hear that Bob and our team at Prime Motor Cars made the process easy for you. Enjoy your new car!

January 16, 2020

We had a very good experience. Spencer Roe was most helpful. We were pleased that no excessive pressure was exerted in presenting extra service contracts. More

by gutsyjohn
Recommend Dealer
Yes
Employees Worked With
Spencer Roe
Jan 16, 2020 -

Mercedes-Benz of Scarborough responded

We are honored to receive your 5-star review. It is great to hear that Spencer was able to help you find the right car and made the buying process pleasant. We look forward to seeing you again at Prime Motor Cars!

January 15, 2020

Great place to get nice service and what a real nice bunch of wonderful people to deal with. They make you feel appreciated and wellcomed. More

by Conradstlaurent
Recommend Dealer
Yes
Employees Worked With
TONY, ROB, MIKE.
Jan 15, 2020 -

Mercedes-Benz of Scarborough responded

On behalf of the whole team at Prime Motor Cars, we appreciate your feedback! We hope to see you again for your next service appointment.

January 15, 2020

Flawless, excellent service. The best of the best. 100% class dealership. Mohamed was outstanding. He was super friendly, service oriented and took the time to explain things. More

by joshgreenb
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory
Jan 15, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for the 5-star review! We are so proud to hear you say that we provided flawless service here at Prime Motor Cars. We will certainly let Mohamed know that you appreciate his help!

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