Mercedes-Benz of South Austin

I had a fantastic experience with Mercedes-Benz of South Austin! From the moment I placed my order a few months ago, the service was top-notch. The team was incredibly helpful and kept me updated every step Austin! From the moment I placed my order a few months ago, the service was top-notch. The team was incredibly helpful and kept me updated every step of the way. When my car finally arrived, it was exactly what I had hoped for. Jaden the sales manager was just amazing, made everything so smooth and easy! Neiko was an exceptional salesman who went above and beyond! Emma, the finance manager, was exceptionally friendly and personable, making the whole process easy and fun! I highly recommend them for their excellent customer service and smooth ordering process, I could not have asked for a better experience!! Hands down the best Mercedes dealership in Texas!!! More

Most awful experience in my 40 years at the South Location. No communication, won't return calls when I need something. Haggled me for a deposit while out of town for a family emergency but wouldn' Location. No communication, won't return calls when I need something. Haggled me for a deposit while out of town for a family emergency but wouldn't return calls when I need them to or answer a question when I returned. Paint is peeling on hood only 3 months in and won't rectify it. Never Again at this dealer. More

Very dissatisfied with my entire experience. Sales representative was not knowledgeable about the vehicle that was being sold. Mileage was also falsely advertised. Management could have done muc Sales representative was not knowledgeable about the vehicle that was being sold. Mileage was also falsely advertised. Management could have done much better with remediating the situations that arose. Finance and contract execution was the most seamless. Unfortunately, would not recommend based on my experience. More

Had my first oil change and the service is great. Vince Anello is the best salesman ever. Vince Anello is the best salesman ever. More

Vinc from sales awesome, but Caleb from finance not so great, he got really upset when I didn't want to purchase warranty making me and my daughter very uncomfortable I almost got up and left. great, he got really upset when I didn't want to purchase warranty making me and my daughter very uncomfortable I almost got up and left. More

Very pleased with this south location,Jax Clary is Awesome! Everyone greats you, very clean. You also get to view the service bays in the waiting area, which is very clean as well. Awesome! Everyone greats you, very clean. You also get to view the service bays in the waiting area, which is very clean as well. More

Best experience I've ever had with a dealership and salesman. Mercedes Benz of South Austin has a great leadership team which was reflected in their top salesman, Brady Sanford. Brady went above and b salesman. Mercedes Benz of South Austin has a great leadership team which was reflected in their top salesman, Brady Sanford. Brady went above and beyond to make the deal and to see it through to the end. Five Stars for Brady too! More

Nick and Dillon were great! !! In and out in an hour for multiple issues!!! I would most certainly buy my my next car from them!!! !! In and out in an hour for multiple issues!!! I would most certainly buy my my next car from them!!! More

Don't bother trying to trade your vehicle, they will LOW BALL you. They will tell you they want your trade (some of them), others will tell you they will have to do things that are not needed. They just t BALL you. They will tell you they want your trade (some of them), others will tell you they will have to do things that are not needed. They just try to DE VALUE your trade. More

My experience buying a car at Mercedes Benz of South Austin was fantastic. Robert was my salesman and he knew his product and was a true gentleman through the entire process. Caleb in finance was also g Austin was fantastic. Robert was my salesman and he knew his product and was a true gentleman through the entire process. Caleb in finance was also great. I would highly recommend this dealership. More