
Mercedes-Benz of Stockton
Stockton, CA
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Good positive experience, I am very satisfied with how I was treated by the service manager and the service department repaired my vehicle in a timely and proficient manner was treated by the service manager and the service department repaired my vehicle in a timely and proficient manner More
Fast and efficient. Loved the video they sent while inspecting my vehicle letting me know of details being done to my vehicle. Not to mention that they were ready to tak Loved the video they sent while inspecting my vehicle letting me know of details being done to my vehicle. Not to mention that they were ready to take me in as soon as I pulled up to the service center and when my vehicle was done with the service they had it ready to go! Thanks Richard for the great customer service! More
Had my car serviced. Service department always do excellent job . My car runs smoothly no weird noises . Jose has been my service advisor for 19 years and has not f Service department always do excellent job . My car runs smoothly no weird noises . Jose has been my service advisor for 19 years and has not failed yet ! Thank you Jose ! Great Job ! Always happy with the service. More
Fantastic very attentive service experience from the arrival to the departure. Promptly greeted and led to service writer’s desk, written up right away with a lot of personal service attention as far as arrival to the departure. Promptly greeted and led to service writer’s desk, written up right away with a lot of personal service attention as far as follow up and clarifying questions, this made me feel like they really were invested in fixing the issues. Service writer Richard was very relaxed and personable and engaged in conversation outside of my car as well, nice personal touch. The car was serviced, repaired, vacuumed, washed and brought up front. Another thing I really appreciated was that I decided after the fact to wait which they didn’t make me feel like an inconvenience and actually expedited my service visit without cutting corners. The very professional technician Todd even came to the waiting room as well as the shop foreman to gather further information. All issues repaired at this visit. This was a great experience at a very friendly dealer. Love MB of Stockton. More
Thumbs up to Mercedes dealership in Stockton Ca. I took my car in for a audio diagnostic they told me what my problems where within acceptable timeframe I replace the parts all is working well. I took my car in for a audio diagnostic they told me what my problems where within acceptable timeframe I replace the parts all is working well. More