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Mercedes-Benz of Sudbury
Sudbury, MA
3,026 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,026 reviews
August 23, 2025
⭐⭐⭐⭐⭐ I had a wonderful experience at this dealership’s service department. Joshua was very professional, friendly, and helpful. They explained everything clearly, completed the service on time, and made service department. Joshua was very professional, friendly, and helpful. They explained everything clearly, completed the service on time, and made sure my car was in great condition before I left. I truly appreciate the excellent customer service and care. Highly recommended! More
by Alexmikaelyan
August 22, 2025
Vito and Jonny made my transition from a 2014 BMW to a new Mercedes a breeze. They’re both patient and very helpful. Thank you! new Mercedes a breeze. They’re both patient and very helpful. Thank you! More
by sabeckwith
August 21, 2025
Manny provided great service. I am pleased with the visit. The new dealership building also looks great. Thumbs up! I am pleased with the visit. The new dealership building also looks great. Thumbs up! More
by George
Employees Worked With
August 21, 2025
He was super helpful and informative. He knows all the ins and outs of the car and makes sure we understand everything. Very helpful and nice He knows all the ins and outs of the car and makes sure we understand everything. Very helpful and nice More
by Brondskyb
August 21, 2025
Great customer service! Manny was very helpful by explaining the details of the service, and went the extra mile. Manny was very helpful by explaining the details of the service, and went the extra mile. More
by JH
Employees Worked With
August 20, 2025
Jonny was great to work with. He was very patient and answered all our questions even with two little kids crawling all over the place.. You can really tell that he enjoys his wor He was very patient and answered all our questions even with two little kids crawling all over the place.. You can really tell that he enjoys his work. Stephen B and Howard R were very nice to work with. They were very personable and not pushy sales people. Would definitely recommend people to this dealership. David W More
by davidwalter87
August 16, 2025
Jonny was a great teacher about our new mercedes. He is very knowledgeable and enthusiastic about mercedes cars and went above and beyond. Vrezh was a great help in finding the best mercedes for us. He is very knowledgeable and enthusiastic about mercedes cars and went above and beyond. Vrezh was a great help in finding the best mercedes for us. Thank you Vrezh. Jay got our insurance and registration and was a big help in selecting the appropriate maintenance package. Brad and Celio were available to help with any additional questions. Thanks everyone. More
by Renata_Rogue
August 15, 2025
Manny is a great service advisor! He's helped me many times with my sprinter van! He's helped me many times with my sprinter van! More
by Dawncannistraro
August 14, 2025
Jonny gave Exceptional experience and incredibly helpful and patient—especially with neophyte app users! Such a wonderful experience! Vito was excellent as well and patient—especially with neophyte app users! Such a wonderful experience! Vito was excellent as well More
by Cdvictoria53
