Mercedes-Benz of Sudbury

Great experience. Manny is thoughtful, engaging, helpful and a great communicator. Looking forward to working with him again Manny is thoughtful, engaging, helpful and a great communicator. Looking forward to working with him again More

Jonny definitely knows his business and was great to work with! He is so knowledgeable and graciously stayed over our allotted time to answer my questions. I have a much better understanding of the vehicle with! He is so knowledgeable and graciously stayed over our allotted time to answer my questions. I have a much better understanding of the vehicle given his instruction. He also included my daughter in his presentation to help keep her entertained. Jhohan was great on the sales side and answered my questions. He kept me informed during negotiations and got the deal done. An all around positive experience withMB of Sudbury! More

Great service. They are very attentive and answer your questions in a easy way to understand. They are very attentive and answer your questions in a easy way to understand. More

Sale lady was friendly and patient to keep us informed. She spent time to explain fictions to operate the vehicle. All other personal help to process the deal go smoothly. We appreciate all your afford and She spent time to explain fictions to operate the vehicle. All other personal help to process the deal go smoothly. We appreciate all your afford and support. We are looking forward and excited to pick up our new car sometime next week. Many thanks to all of you 🙏🏻🙏🏻🙏🏻 More

Mercedes-Benz of Sudbury is a great Dealer to do business with...I am happy with my purchase....Salesman Vito...Jonny was very helpful in Helping me set up the app and car orientation. Sales manager Celio.we with...I am happy with my purchase....Salesman Vito...Jonny was very helpful in Helping me set up the app and car orientation. Sales manager Celio.were very professional....thank you again. More

I only have excellent things to say about Jonny Plam and the Mercedes dealership in Sudbury. It was a pleasure to work with Howard Rosenberg to buy both my car and my hudbsnd’d car. Johnny is a wonderful te the Mercedes dealership in Sudbury. It was a pleasure to work with Howard Rosenberg to buy both my car and my hudbsnd’d car. Johnny is a wonderful technical teacher. He is patient and explains everything very well. He helps also any time a question is texted to him and I really appreciate that so much. More

During the sales process, Howard was exceptionally knowledgeable about the product and went above and beyond to help me place an order on the exact car I wanted. When issues arose on the manufacturer’ knowledgeable about the product and went above and beyond to help me place an order on the exact car I wanted. When issues arose on the manufacturer’s side, he worked diligently to find a solution. His patience was remarkable, even as I called and texted frequently with questions and concerns while the dealer trade partner proved difficult to work with. At delivery, Jonny was immediately ready to get to work, walking me through the many features of my technology-packed car. His deep knowledge of Mercedes-Benz products and genuine passion for helping customers were evident from the start. Beyond covering the basics, he offered thoughtful, personalized tips to help me tailor the car for my daily use—making the experience both informative and enjoyable. Finally, I want to thank Celio and Brad for stepping in to assist when complications arose during the dealer trade and vehicle location process. Their outreach and support were greatly appreciated. More

Jonny was very knowledgeable and helpful, I would use him again to learn more about my Mercedes if the need arises. again to learn more about my Mercedes if the need arises. More

Purchased a used vehicle. Very little haggling. We were only $500 apart and I agreed. On test drive I noticed very loud tire noise. Upon return to showroom salesperson said ti Very little haggling. We were only $500 apart and I agreed. On test drive I noticed very loud tire noise. Upon return to showroom salesperson said tires were overinflated and would be corrected. When I brought vehicle to my mechanic he said the tires were “cupped” and need to be replaced. I replaced them at a tire dealer who agreed at the cost of $1,000.00. I thought the salesperson was very misleading and management did not response to my complaint. More

Joshua was great. He was very profesional and knowledgeable. I didn’t make a reservation for a loaner but Joshua was very accommodating, got me a loaner on the spot wh He was very profesional and knowledgeable. I didn’t make a reservation for a loaner but Joshua was very accommodating, got me a loaner on the spot which was a huge help for me as I js a few errands to take care of. Josh kept me informed and up to date. Great experience! More