Mercedes-Benz of Traverse City

I have bought a few vehicles there and couldn’t be happier with the price, quality, helpful and professional service we received. Planning on buying our next vehicle there. happier with the price, quality, helpful and professional service we received. Planning on buying our next vehicle there. More

WORST DEALERSHIP IN MI - UNTRAINED MECHANICS/LYING STAFF After almost 45 yrs as a Ford Motor Co worker, my father is being treated like xxxx from this dealership. He brought his F150 - that he purchased from After almost 45 yrs as a Ford Motor Co worker, my father is being treated like xxxx from this dealership. He brought his F150 - that he purchased from this dealership - for work that should have been covered under warranty, as well as car rental (that he was paying extra for, only paid for three days of rental) - it is now lawn ornament as he cannot drive it. When he starts it, sounds like it is about to blow up. And they insist that he is at fault, and as I repeat, the truck is no longer drivable. Matt (Fox Ford employee) told my father that call the next day with information and well over a month later he has yet to receive a call (which is complete xxxxxxxx, he has the phone records to prove he called with no return calls). Since Fox Grand Ford wouldn't fix the problem they caused, my father had to pay for his truck to be towed to his house, an hour from the dealership. If this is the way they treat a retired long time, hard working assembly worker - imagine how they treat their other customers. So, due to now paying for an un-drivable pick up truck sitting in his driveway - he had to go buy/lease another vehicle, from the dealership in Cadillac. More