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Mercedes-Benz of Walnut Creek

Walnut Creek, CA

4.3
401 Reviews
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1301 Parkside Dr

Walnut Creek, CA

94596

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Showing 401 reviews

November 15, 2025

Excellent customer support. Special praise for Andrew Cortes, Andrew Biglieri in Internet sales and Amin the manager. Worth the drive from Santa Rosa CA to get our new Mercede More

by drsnooz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Cotes
November 07, 2025

Worst experience ever! I was promised a complete different price over the phone on a text message. When I showed up, they changed the price. I try to speak to one of the ma More

by Khalil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amin Siddiqui
Nov 12, 2025 -

Mercedes-Benz of Walnut Creek responded

Khalil, Thank you for leaving us this feedback. We regret to hear your experience with our team was anything less than exceptional, and we would appreciate the opportunity to learn more. Please reach out to us at (844) 896-1941 or email our Customer Relations Manager, Aimee, at Aimee.Schmidt@mbofwalnutcreek.com when you can so we can address this situation directly. Thank you, and have a great day.

November 06, 2025

Professional, friendly people, eager to please every client. Christopher is really easy going and knows his job More

by Mariia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher
Nov 09, 2025 -

Mercedes-Benz of Walnut Creek responded

Mariia, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

November 05, 2025

Great People to go with Bao and John are great people to work with. Thank you folks More

by prabhu_raj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bao and John
Nov 06, 2025 -

Mercedes-Benz of Walnut Creek responded

We're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

November 03, 2025

Great customer care service with great deals,bought my sons firsts car Honda civic si More

by uma nair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joaquin Lemus
Nov 04, 2025 -

Mercedes-Benz of Walnut Creek responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 30, 2025

This dealer has been exceptionally helpful with a great deal on a lease of a 2025 Mercedes! More

by haroldmandel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ms Iniquez
Oct 30, 2025 -

Mercedes-Benz of Walnut Creek responded

Harold, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Walnut Creek. We can't wait to see you again, have a great day.

October 27, 2025

Jeremy was awesome ! He was very professional and friendly. I would come back as a repeat customer. More

by Coinguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy
Oct 30, 2025 -

Mercedes-Benz of Walnut Creek responded

Thank you for your amazing review! We are so glad to hear that Jeremy provided excellent service and that you enjoyed your experience. We hope to see you soon!

October 21, 2025

Super friendly and accommodating staff. The dealerships I had checked out before this would employ hostile sales tactics and other games to rush or force my would-be purchase. I was exhaust More

by Al V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Castro, John Carandang, Mike Lim
Oct 23, 2025 -

Mercedes-Benz of Walnut Creek responded

Thank you for your kind words! We are thrilled that you had a positive experience at our dealership. Our team takes pride in providing exceptional customer service. We appreciate your trust in us and hope you enjoy your new car!

October 17, 2025

Dina was very friendly and gave us great options and info about vehicles based on our preferences. We were looking at GLE 350 but because of the info that Dina gave we got GLE 450 plug in hybrid. Happy with More

by Poons0577
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dina, Amin, John , Terrence
Oct 22, 2025 -

Mercedes-Benz of Walnut Creek responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Walnut Creek. We can't wait to see you again, have a great day.

October 10, 2025

Amazing, fast and helpful experience. Jose was the absolute best to work with and went above and beyond to get us in and out with a great car. More

by Chrisjb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Castro
Oct 15, 2025 -

Mercedes-Benz of Walnut Creek responded

Chris, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Walnut Creek. We can't wait to see you again, have a great day.

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