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Mercedes-Benz of Warwick

Warwick, RI

4.1
206 Reviews

1557 Bald Hill Rd

Warwick, RI

02886

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Showing 206 reviews

November 10, 2025

This dealership schedules repairs well. A loaner car was an easy process. I was kept aware of the status of my vehicle and when it would be ready for pick up. More

by Staffordjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimie Figueroa
Nov 10, 2025 -

Mercedes-Benz of Warwick responded

Thank you for sharing your experience. We're glad the repair scheduling and loaner car process went smoothly. Mercedes-Benz of Warwick appreciates your feedback.

November 10, 2025

Customer satisfaction centered, associates and technical team are knowledgeable, courteous, and put safety first and are competitive but fair with pricing. I highly recommend without hesitation for service More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roche, Courtney McGovern, Frank Makrin , Joe Dias, Jeff Botelho
Nov 10, 2025 -

Mercedes-Benz of Warwick responded

Thank you for recommending Mercedes-Benz of Warwick. We appreciate your recognition of our team's knowledge and fairness. Your safety and satisfaction remain our priority.

November 09, 2025

They are very professional and prompt . I will definitely come back . They treated me well More

by olawalewetan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney McGovern, Frank Makrin , Joe Dias, Jeff Botelho
September 17, 2025

Excellent service rep. Courteous and extremely helpful. Offered help on anything I made need in the future. More

by Paulam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Botelho
Sep 17, 2025 -

Mercedes-Benz of Warwick responded

We're pleased to hear you had a great experience with our team at Mercedes-Benz of Warwick. Thank you for your kind words and support.

September 10, 2025

I own 2, SL Mercedes Benz , been elsewhere once mistake , Warwick is by far the best More

by danny jamgochian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Botelho
May 30, 2025

I contacted this dealer through Autotrader. Initial response was quick and replied quick. I called to talk to sales and the salesperson I spoke with was somewhat rude, standoff-ish and offered More

by Dustin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Merideth & unknown male on phone
Jun 04, 2025 -

Mercedes-Benz of Warwick responded

Hello Dustin, I appreciate you taking the time to share your feedback regarding your recent visit here at Mercedes-Benz of Warwick and would like the opportunity to discuss your car-buying experience with our Sales Team about the level of customer care that you were provided with. Can you please send your contact information to me? I look forward to hearing from you. Erik Laberge Sales Manager Mercedes-Benz of Warwick elaberge@penskeautomotive.com

March 11, 2025

FRANK MERINO IS IT VERY GOOD SALE PERSON FRANK YOU ARE THE BEST THANK YOU, MARITZA AND RAFAEL More

by VENTURA27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Desimone, Frank Merino
Mar 11, 2025 -

Mercedes-Benz of Warwick responded

We're happy to hear you had a great experience with our team at Mercedes-Benz of Warwick. Wishing Maritza and Rafael all the best.

June 08, 2024

Went to by a SUV last week Tried to give a deposit on the vehicle and told them I’d be back 5 days later to pick it up Salesman told me after bank approval that the vehicle was sold and that they don’t More

by jcuttaro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim Scamporino, Erik Laberge, Alexander Penza, Rocco Desimone, John Canning, Frank Giorgio , Frank Merino , Quan Dao, Thaddeus Gallien, Frank Makrin
Jun 08, 2024 -

Mercedes-Benz of Warwick responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your recent experience with our Sales Team to view a vehicle, as well as the overall level of customer service that you received. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Erik Laberge Sales Manager Mercedes-Benz of Warwick elaberge@penskeautomotive.com

June 09, 2023

Made the purchase of my new car extremely easy and everyone was attentive and helpful More

by Craig.allen1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Desimone, Frank Merino
Jun 09, 2023 -

Mercedes-Benz of Warwick responded

We are excited to read that our Sales Team was attentive and helpful ensuring you had a great experience. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Mercedes-Benz of Warwick.

August 26, 2022

I took delivery of my 2022 GLC yesterday, and I must say that Thaddeus and Rocco were two of the most incredible humans I have met thus far in my car journey. I have been leasing for years. The pandemic has More

by accordtouringowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Desimone, Thaddeus Gallien
Aug 26, 2022 -

Mercedes-Benz of Warwick responded

Hello, we are so glad you have received an excellent sales experience here at Mercedes-Benz of Warwick. Thank you so very much for taking the time to leave us such a kind review.

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