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Mercedes-Benz of Warwick

Warwick, RI

4.5
213 Reviews

1557 Bald Hill Rd

Warwick, RI

02886

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Showing 213 reviews

February 11, 2026

Friendly people - clean facility -decent size waiting area - wait time of 2 1/2 hours for an oil change : excessive. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Abate
Feb 14, 2026 -

Mercedes-Benz of Warwick responded

Hello Kevin, We appreciate your feedback. We are glad to know that our team was friendly, but we would like to discuss your wait time. Please contact me at your earliest convenience. Frank Makrin Service Manager Mercedes-Benz of Warwick fmakrin@penskeautomotive.com

January 29, 2026

Joe Diaz always takes great care of my car. Never had a problem Very attentive More

by Omselson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dias
Jan 29, 2026 -

Mercedes-Benz of Warwick responded

We appreciate your kind words about our team's service at Mercedes-Benz of Warwick. Thank you for trusting us with your car care.

January 26, 2026

Work was completed and car interior and exterior was cleaned and delivered to our home. More

by hjkas19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dias
January 19, 2026

Yeimy has great customer service and always helps us apply extra discounts! The team there at Mercedes-Benz Warwick is top notch. They do great work! More

by Michaeljmarzec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeimy Figueroa
Jan 20, 2026 -

Mercedes-Benz of Warwick responded

We appreciate your kind words about our team and the service provided. Thank you for choosing Mercedes-Benz of Warwick. We’re glad to assist with discounts and look forward to helping you again.

January 15, 2026

The dealership was very responsive to our appointment and performed the needed maintenance in a timely fashion. More

by robertdeady2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dias
Jan 15, 2026 -

Mercedes-Benz of Warwick responded

Thank you for acknowledging our team's responsiveness and timely service. We appreciate your trust in Mercedes-Benz of Warwick.

December 11, 2025

Jeff my service rep was great. Very personable and knowledgeable. Overall a good experience Thanks More

by Bbirrell79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Botelho
Dec 11, 2025 -

Mercedes-Benz of Warwick responded

We appreciate your feedback and are glad our team provided a positive experience. Thank you for choosing Mercedes-Benz of Warwick.

December 07, 2025

Wish I bought an MB long before I did! Great car, great service, wonderful staff More

by Rick.bartel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Dec 07, 2025 -

Mercedes-Benz of Warwick responded

We're glad to hear you had a great experience with our car and team at Mercedes-Benz of Warwick. Thank you for sharing your feedback.

November 10, 2025

Customer satisfaction centered, associates and technical team are knowledgeable, courteous, and put safety first and are competitive but fair with pricing. I highly recommend without hesitation for service More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roche, Courtney McGovern, Frank Makrin, Joe Dias, Jeff Botelho
Nov 10, 2025 -

Mercedes-Benz of Warwick responded

Thank you for recommending Mercedes-Benz of Warwick. We appreciate your recognition of our team's knowledge and fairness. Your safety and satisfaction remain our priority.

November 10, 2025

This dealership schedules repairs well. A loaner car was an easy process. I was kept aware of the status of my vehicle and when it would be ready for pick up. More

by Staffordjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimie Figueroa
Nov 10, 2025 -

Mercedes-Benz of Warwick responded

Thank you for sharing your experience. We're glad the repair scheduling and loaner car process went smoothly. Mercedes-Benz of Warwick appreciates your feedback.

November 09, 2025

They are very professional and prompt . I will definitely come back . They treated me well More

by olawalewetan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney McGovern, Frank Makrin, Joe Dias, Jeff Botelho
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