Mercedes-Benz of Wilkes-Barre

Always Great Service I’ve been dealing with MotorWorld for years. They’ve always been courteous and professional. I’m looking forward two more years with them With my new I’ve been dealing with MotorWorld for years. They’ve always been courteous and professional. I’m looking forward two more years with them With my new 2020 GLE. More

Car buying experience I found my vehicle online 6/21/19 and by 6/23/19 I was in the showroom after a long 6 hour drive. From my initial phone call with Shane Chabot to work I found my vehicle online 6/21/19 and by 6/23/19 I was in the showroom after a long 6 hour drive. From my initial phone call with Shane Chabot to working in office with Kim Erkhardt and Joe Brazil my experience was nothing short of excellent. I saved so much money because the car was so competitively priced. Within a couple of hours I was on my way home after purchasing my fourth Mercedes. It was a great experience and so worth the trip to Motorworld Mercedes of Wilkes-Barre. More

Excellent Service! Thank you to Marc for all of your help and always making the service experience a great one! And thank you to all who restored my car to “good health. Thank you to Marc for all of your help and always making the service experience a great one! And thank you to all who restored my car to “good health.” More

Exceptional service This was my first visit. Dealt with Mark (service advisor). Mark was straight forward with what was needed to service my 450GLS. Punctual on time and This was my first visit. Dealt with Mark (service advisor). Mark was straight forward with what was needed to service my 450GLS. Punctual on time and service was Completed in timely manner. More

Service Sheri was quite pleasant and professional. The service was carried out to my expectations. The car was cleaned inside and out. I would recommend this Sheri was quite pleasant and professional. The service was carried out to my expectations. The car was cleaned inside and out. I would recommend this dealership for service. More

Great service We have had a great relationship with the Ertley Dealership and we are glad to take our vehicle there for service. Most of the time we just drop it o We have had a great relationship with the Ertley Dealership and we are glad to take our vehicle there for service. Most of the time we just drop it off without a scheduled appointment and it is ready in a day or 2 depending on what it needs! Thanks for the great service!!! More

Mary review Very happy with service and car. The people are nice and very knowledgeable of the product. Service is extremely up to date on parts and car technolo Very happy with service and car. The people are nice and very knowledgeable of the product. Service is extremely up to date on parts and car technology. More

Morgan Litizi - Mercedes-Benz Excellence Outstanding service and customer satisfaction provided by Morgan Litizi and the staff of Mercedes-Benz Motorworld. I am very pleased and highly endor Outstanding service and customer satisfaction provided by Morgan Litizi and the staff of Mercedes-Benz Motorworld. I am very pleased and highly endorse this service team. More

Service A Quick check in with rep Morgan . Explained all service in a timely fashion. Offered a loaner car for me as my wait time was 2 hours . Besides service Quick check in with rep Morgan . Explained all service in a timely fashion. Offered a loaner car for me as my wait time was 2 hours . Besides service A I also had aliment which I requested . Excellent service ! More

Customer Very good , Very friendly hard-working very appreciated, they work with you on good faith and very helpful they explain to every detail is ready we a Very good , Very friendly hard-working very appreciated, they work with you on good faith and very helpful they explain to every detail is ready we are tank full for them because you’re doing a great job More